Revenue Specialist

Culture Amp•New York, NY

2d•$99,000 - $113,000•Hybrid

About The Position

Culture Amp is seeking a Revenue Specialist to join their Revenue Operations team. This role is crucial for ensuring that all closed-won deals are accurate and compliant, covering terms, approvals, pricing, products, and contract details. The Revenue Specialist will collaborate with Sales, Finance, Legal, and Revenue Operations to facilitate deal progression and proactively identify and resolve issues. This position is ideal for an individual early in their RevOps or Sales Ops career who is eager to understand the complete sales process and finds satisfaction in meticulous detail work.

Requirements

2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations or a similar role supporting a SaaS sales organisation.
A working understanding of the end-to-end quote-to-cash process: opportunity management, approvals, pricing, contracting and handoff to downstream teams.
A track record of reviewing sales transactions with attention to detail, sound judgement and a commitment to accuracy and compliance.
Strong Salesforce skills, including managing tickets, reviewing opportunity data and keeping sales records accurate and complete.
Good business partnering and communication skills, comfortable explaining policy clearly and resolving issues with a customer-focused mindset.
Familiarity with a CPQ platform such as DealHub, Salesforce CPQ or similar; you don't need to be an expert, but you're comfortable enough to configure a quote, diagnose why one is stuck, and know when to loop in a system owner.

Nice To Haves

Curious and detail-oriented, comfortable digging into data to spot patterns.
Organized, with a good instinct for following the right process without overcomplicating things.
A natural collaborator who's comfortable working across Sales, Finance and Legal, and asking questions when something's unclear.

Responsibilities

Audit closed-won deals in Salesforce to confirm commercial terms, approvals, pricing, products, contract details and documentation are accurate and complete, and route errors back to the deal owner for correction.
Work hands-on in DealHub CPQ: help reps build and troubleshoot quotes, learn to read and explain approval and validation logic, and understand how quote configuration flows through to the Service Order and into Salesforce.
Own and resolve day-to-day Deal Desk tickets in Salesforce, applying documented commercial policy to give Sales clear, practical guidance on structuring compliant agreements.
Partner with Account Executives, Sales leadership, Finance, Legal and Revenue Operations to resolve deal issues and keep opportunities moving.
Help spot recurring deal-quality issues and process gaps, flagging patterns to your manager and Revenue Operations leadership, and contribute ideas for improving Deal Desk workflows — escalating any system configuration work to GTM Systems and our Quote-to-Cash Systems Lead.