As the SME, implement best-practice processes with practice teams. Train and retrain on these processes. Research appeals and resolve claim rejections, underpayments, and denials with payers. Process appeals by gathering information and resubmitting claims. Communicate payment or denial trends that impact revenue to leadership. Identify trends of denials and claims reprocessing by practice. Recommend solutions to simplify the claims process. Work one-on-one with teams with the highest denial rates to improve their processes. Resolve problems by clarifying issues, researching potential solutions, implementing changes to maximize timely and complete reimbursement, and escalating unresolved issues.
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Career Level
Mid Level
Education Level
Associate degree