Revenue Recovery Specialist

Naturescape • Muskego, WI

22h • Onsite

About The Position

Naturescape is seeking to hire a full-time Revenue Recovery Specialist to join our HQ team in Muskego, WI. This position is similar to an accounts receivable specialist, customer solutions specialist, or collections specialist. This role plays a critical part in recovering payments owed, supporting sales growth, and helping our business continue to thrive. Would you like to work with a stable, family-owned business? Would you like to be a valued, respected, and long-term member of a close-knit team? If so, look no further!

As a Revenue Recovery Specialist, your primary responsibility is to contact existing customers to recover outstanding payments, encourage the timely resolution of balances, and support overall sales and revenue growth. This is an active role that requires managing accounts, following up consistently, and thinking creatively about how to move conversations forward and get results.

You will review reports to prioritize past-due accounts, apply and verify customer payments, and maintain accurate account records. Using the reporting and online tools, you'll track activity, document customer conversations and payment commitments, and monitor progress. You'll also work to resolve billing questions or discrepancies that may impact payment, partnering with the sales and service team as needed to support account resolution.

Success in this role requires organization, professionalism, and follow-through. You should be comfortable having payment-related conversations, confident on the phone, and able to balance being respectful with being persuasive. Previous experience in accounts receivable, collections, customer service, or sales is helpful but not required. Strong communication skills and basic computer skills are essential. This role is ideal for someone who enjoys problem-solving, takes ownership of their work, and wants to contribute to the company's financial success.

Ready to grow your career? You don't need extensive experience-we'll train you. We're seeking individuals who are eager to learn, driven, and naturally efficient in their work. Strong communication skills are essential, and computer skills to manage systems and reports. We're excited to teach you everything you need to know as long as you're open to learning and growing with us.

Requirements

• Strong communication skills
• Basic computer skills
• Eagerness to learn
• Driven
• Naturally efficient in work

Nice To Haves

• Previous experience in accounts receivable, collections, customer service, or sales

Responsibilities

• Contact existing customers to recover outstanding payments
• Encourage the timely resolution of balances
• Support overall sales and revenue growth
• Manage accounts
• Follow up consistently
• Think creatively about how to move conversations forward and get results
• Review reports to prioritize past-due accounts
• Apply and verify customer payments
• Maintain accurate account records
• Track activity using reporting and online tools
• Document customer conversations and payment commitments
• Monitor progress
• Resolve billing questions or discrepancies that may impact payment
• Partner with the sales and service team as needed to support account resolution

Benefits

• Starting at $20+/hr, with a competitive, uncapped commission structure
• No experience necessary, training from a company that cares and wants you to be successful
• 401K with unheard of 200% company match up to 6%, vested immediately
• Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts
• Typical yearly bonuses
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed