Revenue Programs & AI Enablement Manager

Samba•San Francisco, CA

3d•$175,000 - $215,000

About The Position

Samba is a media intelligence company that provides real-time, large-scale data on what the world is watching, reading, and thinking. The company's data, gathered with consent from over a billion people, offers a comprehensive view of consumer attention used by major brands for decision-making. This role is central to building an AI-native revenue organization from scratch, aiming to transform the sales team into the most data-intelligent in the industry by leveraging Samba TV's unique data assets. The position will focus on connecting disparate signals across the GTM stack (Gong, Salesforce, Snowflake, Slack, etc.) to improve seller efficiency and effectiveness. The primary AI platform is Claude, and the role requires an expert user who can architect production systems, train others, and push the boundaries of AI in a Go-To-Market context.

Requirements

3 to 5 years in software engineering, data engineering, or GTM/revenue operations engineering with serious technical depth.
Owned an AI or automation function, not just contributed to one.
Production-level Python and/or JavaScript; you write, ship, and maintain code others depend on.
Hands-on LLM production experience: prompt engineering, tool use, multi-turn agentic workflows, RAG.
Experience building and operating MCP servers that connect LLMs to live business systems and data sources.
A real eval practice: you know how to measure whether an AI system is working, build regression tests, and catch drift before it causes problems.
Deep, production-level Claude expertise including the API, structured outputs, tool use, agentic workflows, and system prompt design; you can also teach it and build reliable systems around it.
Hands-on experience with Claude Code as a primary development environment.
Salesforce hands-on (SOQL, APIs, Flows) plus at least one sales engagement platform, preferably Gong.
Snowflake and dbt working knowledge for querying and transforming data to support AI workflows.
Genuine understanding of sales pipeline mechanics: forecasting, deal inspection, pipeline hygiene, ABM.
Comfortable in both a command line and a boardroom; you move between implementation and executive conversation without losing either audience.

Nice To Haves

Azure (data services, API management) and Power BI
Slack API and workflow automation (Bolt framework or similar)
AdTech, media measurement, or data-driven intelligence background
LLM orchestration frameworks: LangChain, LlamaIndex, LangGraph
MLOps experience: eval infrastructure at scale, drift monitoring, inference cost management
Prior experience at a high-growth data or media company

Responsibilities

Design and operate multi-agent systems connecting Salesforce, Gong, Slack, Snowflake, and Samba's proprietary TV data assets into unified, real-time GTM workflows.
Build and maintain MCP (Model Context Protocol) servers that give Claude governed, real-time access to our GTM stack, including live Salesforce records, Gong call data, and Samba viewership signals.
Eliminate manual data transfer and context-switching for sellers by automating the aggregation, summarization, and routing of deal intelligence across tools.
Create RAG pipelines and prompt libraries that give Claude accurate, governed context on our products, prospects, pricing, and competitive landscape.
Architect integrations between AI services and internal systems using Python and APIs, enriching contact and account records with live signals.
Design and run structured evals across all production AI systems: measure output quality, accuracy, regression risk, and real business impact.
Build eval frameworks that catch prompt drift, model behavior changes, and degraded tool use before they hit sellers in production.
Run A/B experiments across workflows to prove what is actually moving pipeline and revenue.
Monitor agentic systems in production and own the feedback loop: what broke, why, and what the fix is.
Be the internal authority on Claude across the Revenue Org: best practices, MCP architecture, prompt engineering standards, and enablement.
Write documentation and run enablement sessions so sellers and operators extract real value from every system you ship.
Build systems that automatically surface deal risk, flag renewal exposure, draft personalized outreach, and score accounts by conversion likelihood using real viewership signals.
Connect Gong call intelligence, Salesforce pipeline data, and Samba TV audience signals into a unified account view that sellers can act on without digging through five tools.
Design workflow automation that reduces the cognitive load on sellers so they spend more time selling and less time updating CRM fields, hunting for context, or writing the same email for the 40th time.
Identify the highest-friction points in our GTM process and systematically eliminate them through automation.