Revenue Operations & Salesforce Analyst

Boot Barn • Irvine, CA

9h • $70,500 - $90,000 • Hybrid

About The Position

Boot Barn is seeking a Revenue Operations & Salesforce Analyst to support and enhance our sales organization through data-driven insights, process optimization, and Salesforce administration. This role will play a critical part in identifying trends, improving sales performance, and enabling the team with actionable insights and efficient tools. The ideal candidate blends analytical thinking with Salesforce expertise and a strong understanding of sales processes.

Requirements

• Strong communication, customer service, time management and organizational skills
• 3+ years of experience in Sales Operations, Sales Analytics, or Salesforce Administration
• Strong analytical skills with experience identifying trends and translating data into insights
• Hands-on experience with Salesforce Sales Cloud (Flows, reporting, dashboards)
• Experience with sales performance metrics, forecasting, and pipeline analysis
• Proficiency in Excel or other data analysis tools (e.g., Tableau, Power BI a plus)
• Strong problem-solving and communication skills

Nice To Haves

• Salesforce Administrator Certification preferred

Responsibilities

• Analyze sales data to identify trends, patterns, and opportunities for improvement
• Monitor pipeline health, conversion rates, and sales activity to uncover performance drivers
• Develop actionable recommendations to optimize sales strategies and outcomes
• Support forecasting and performance planning through data analysis
• Build and maintain dashboards and reports to track sales performance and KPIs
• Provide leadership with visibility into pipeline, activity, and conversion metrics
• Create and distribute weekly and ad hoc performance reports by sales agent
• Continuously improve reporting to better align with business goals
• Design and maintain Salesforce Flows to automate key sales workflows
• Streamline lead routing, opportunity management, and follow-up processes
• Identify inefficiencies and recommend improvements to reduce manual work and increase productivity
• Configure, maintain, and optimize Salesforce Sales Cloud to support sales processes
• Customize objects, fields, page layouts, and record types based on business needs
• Ensure data integrity, accuracy, and consistent system usage
• Partner with third-party implementation resources when needed
• Develop and manage email templates, sequences, and automations within Salesforce or integrated tools
• Support both mass campaigns and 1:1 outreach efforts
• Track and analyze engagement metrics (opens, clicks, responses) to optimize effectiveness
• Train sales team members on Salesforce tools, reporting, and best practices
• Create documentation, playbooks, and quick-reference materials
• Act as a resource for day-to-day Salesforce and reporting questions
• Gather feedback from sales users to improve processes and system usability
• Stay current on Salesforce features, analytics tools, and industry best practices
• Proactively recommend enhancements to drive efficiency, performance, and revenue growth
• Manage integrations between Salesforce and other sales tools (e.g., email platforms, dialers, marketing tools)
• Evaluate and recommend new tools to enhance sales productivity and insights
• Ensure systems work together seamlessly and data flows accurately
• Provide ongoing support for system issues, bugs, and user challenges
• Troubleshoot Salesforce Flows, reporting discrepancies, and data issues

Benefits

• Competitive salary
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands
• Paid Time Off plan for year-round Boot Barn Partners
• Medical, Dental, Vision and Life Insurance
• 401(k) plan with generous company matching
• Flexible schedules and work/life balance
• Opportunities for growth at every level

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed