Revenue Operations Manager
About The Position
EviSmart is a rapidly growing B2B SaaS company that is revolutionizing healthcare operations software, specifically focusing on dental and medical workflow automation. With a proven product-market fit and strong customer retention, the company is entering an exciting growth phase. EviSmart is seeking a hands-on Revenue Operations Manager to build and own its sales infrastructure from the ground up. This is a high-impact, in-office role based in Vancouver, BC, reporting directly to the CEO and working closely with the Sales, Marketing, and Customer Success teams. The opportunity is described as a 'build-from-scratch challenge' where the successful candidate will architect the systems, playbooks, and processes that will power the company's next stage of growth. EviSmart is looking for a builder and operator who can move fluidly between strategy and execution, comfortable with tasks ranging from writing a sales script to presenting performance insights to the executive team.
Requirements
- 3–5 years of experience in B2B SaaS Sales Operations, Revenue Operations, or Sales Enablement
- Proven experience building systems and processes from scratch (not just optimizing existing ones)
- Deep understanding of SMB or mid-market SaaS sales cycles (60–90 days, consultative approach)
- Hands-on experience with CRM implementation, workflow automation, and reporting (Salesforce preferred)
- Strong analytical skills and metrics-driven mindset
- Comfortable being a doer and builder — you’ll create, implement, and iterate yourself
- Must be based in or willing to relocate to Vancouver, BC (this role is 100% in-office)
Nice To Haves
- Prior experience as an SDR, AE, or in a quota-carrying sales role
- Background in healthcare, dental technology, or workflow SaaS
- Experience working with distributed or offshore teams
- Knowledge of sales methodologies like MEDDIC, Sandler, or Challenger
- Experience scaling sales teams from 5 to 20+ reps
Responsibilities
- Design and implement EviSmart’s first comprehensive sales playbook from scratch
- Build and optimize CRM workflows and automation in Salesforce
- Create qualification frameworks (e.g., MEDDIC/BANT) for the sales team
- Develop sales enablement tools — scripts, templates, training materials
- Establish baseline metrics, dashboards, and reporting systems for visibility and accountability
- Audit existing pipelines and processes to identify bottlenecks and quick wins
- Analyze conversion data and improve key metrics such as win rate, sales cycle time, and lead quality
- Lead weekly pipeline reviews and develop actionable insights for leadership
- Train and coach SDRs/AEs on new processes and tools
- Partner with Marketing and Customer Success to refine handoffs and optimize revenue flow
- Document all systems for scalable, repeatable execution
- Hire, train, and lead the first Sales Development Representative (SDR)
- Build forecasting, quota, and performance frameworks for the growing team
- Advance CRM and reporting capabilities to support data-driven decisions
- Transition from builder to manager, preparing to lead the full revenue operations function
Benefits
- Opportunity to build the revenue operations function from the ground up
- Direct collaboration with founders and executive leadership
- Clear growth path to VP of Revenue Operations as we scale
- Comprehensive benefits including health, dental, and vision
- 2 weeks paid vacation + statutory holidays
- MacBook Pro/PC + work setup
- Travel opportunities to our global offices (Manila, Seoul)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
