Revenue Operations Manager

Warp•New York, NY

6h•$90,000 - $130,000•Remote

About The Position

We're looking for our first Revenue Operations Manager to own the entire billing and deal execution function. You'll report directly to the CEO and be responsible for everything from Stripe configuration to contract workflows to discount approvals. This is a high-impact IC role where you'll build the RevOps function from scratch as we scale to Series B and beyond.

Requirements

3-5 years in Revenue Operations, Billing Operations, or Deal Desk at a B2B SaaS company
Deep Stripe Billing experience—you've dealt with the edge cases and know how to structure subscriptions, coupons, and invoicing correctly
Experience with contract platforms (PandaDoc, DocuSign, or similar) and CRM systems (Salesforce preferred)
Track record of building processes from scratch in a fast-growth environment
Strong attention to detail—billing errors are painful for customers and for us
Comfortable working autonomously and making decisions with limited oversight

Nice To Haves

Experience at a company that scaled from 7 figure to 8/9 figures ARR
Familiarity with revenue recognition (ASC 606) basics
Have evaluated or implemented billing middleware (Orb, Metronome, etc.)

Responsibilities

Billing operations: Stripe configuration, subscription management, invoicing, handling edge cases (annual vs monthly billing, coupons, prorations, credits)
Deal desk: Contract generation, approval workflows, discount guardrails, pricing execution
Tooling: Own and optimize our contract platform (currently PandaDoc), Stripe, and CRM integration
Process building: Create scalable workflows for hundreds of new customers/month and growing
Revenue data integrity: Ensure clean handoffs to accounting, accurate reporting, and audit-ready records