Revenue Operations Manager

BillingPlatform
1dRemote

About The Position

We are seeking a highly analytical and operationally strong Revenue Operations Manager to drive performance visibility, deal governance, and sales compensation accuracy across the go-to-market organization. This role sits at the intersection of Sales, Marketing, Customer Success, and Finance and plays a critical part in supporting scalable, data-driven growth in a private equity-backed environment. The ideal candidate combines financial rigor, operational discipline, and strong cross-functional communication skills.

Requirements

  • 10+ years experience in Revenue Operations, Sales Operations, FP&A, or related role in B2B SaaS
  • Strong analytical skills with advanced Excel and CRM reporting expertise
  • Experience designing and administering sales compensation plans
  • Deep understanding of SaaS metrics (ARR, NRR, GRR, CAC, LTV, pipeline coverage)
  • Strong cross-functional communication and stakeholder management skills
  • Detail-oriented with a high level of ownership and accountability

Nice To Haves

  • Experience in a PE-backed or high-growth environment preferred

Responsibilities

  • Pipeline, Sales & Marketing Metrics Ownership
  • Own pipeline health reporting, forecast analytics, and conversion metrics across the full funnel
  • Develop and maintain dashboards and KPIs in systems such as Salesforce and HubSpot
  • Partner with Sales and Marketing leadership to analyze pipeline coverage, win rates, sales cycle length, ACV trends, and source performance
  • Support regular forecast calls and monthly board reporting packages with data-backed insights
  • Identify trends, risks, and performance gaps and recommend actionable improvements
  • Ensure data integrity and consistent KPI definitions across GTM systems
  • Deal Desk Ownership
  • Serve as primary owner of the Deal Desk process, ensuring disciplined pricing, discounting, and contract governance
  • Review and approve NDAs, non-standard terms, pricing exceptions, and custom deal structures
  • Partner with Legal, Finance, and Sales leadership to evaluate commercial risk and margin impact
  • Maintain approval workflows and documentation standards
  • Drive improvements in quote-to-cash processes
  • Track and report on discount trends and pricing realization
  • Sales Compensation Planning & Administration
  • Partner with CRO and Finance to design annual sales compensation plans aligned to growth objectives
  • Model commission structures, accelerators, SPIFFs, and quota allocation scenarios
  • Own commission calculations, validation, and payout reporting
  • Ensure accuracy and auditability of commission payments
  • Administer comp plans using tools such as Xactly or integrated CRM reporting
  • Provide compensation performance reporting to leadership and support board-level analysis
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