Revenue Operations Manager

Instawork•San Francisco, CA

2d•Onsite

About The Position

Instawork is seeking a Revenue Operations Manager to oversee variable pay and quota-setting for their Go-To-Market (GTM) organization. This role involves automating a significant portion of these processes and supporting other RevOps functions, including analytics, forecasting, process improvement, and tooling. The ideal candidate will have a strong background in revenue operations or a related field, with hands-on experience in sales compensation and a fluency in AI tools for automation. This position requires cross-functional collaboration with Finance, Legal, and Sales leadership, and the ability to perform under pressure during compressed close windows.

Requirements

3+ years in revenue operations, sales operations, sales compensation, finance, or a closely adjacent function, with hands-on ownership of sales comp work
Daily working fluency with AI tools (Claude, Cursor, ChatGPT, n8n, Replit, or similar)
At least one shipped agentic workflow, internal tool, or skill that took real work off your plate or someone else's
Comfort directing AI to write SQL and validate outputs against source data
Cross-functional working style with Finance, Legal, and Sales leadership
Judgment under pressure during compressed close windows

Nice To Haves

Experience designing or improving quota-setting methodologies
Audit support experience, with a habit of flagging issues in comp data, plan mechanics, or payouts before they escalate
Familiarity with usage-based comp plans and the attribution challenges they create
Experience with commission management platforms
Exposure to Salesforce data model, dbt, and BI tooling (Mode, Looker)
Experience leading or co-leading an annual comp plan redesign
Independent SQL fluency

Responsibilities

Translate the existing SQL-and-spreadsheets comp process into agents, skills, and workflows to reduce manual work in each cycle.
Run monthly and quarterly comp cycles for all GTM teams, including resolving discrepancies, reconciling with Finance and Payroll, and performing close QA.
Own the quarterly target-setting pipeline, including collecting inputs, generating targets, driving approvals, and distributing target packages.
Handle new-hire guarantees, crediting exceptions, split credit decisions, LOA and territory moves, SPIFF design and payout, and manager-level comp questions.
Own weekly and monthly forecast roll-ups across GTM segments, pressure-testing calls against pipeline data and surfacing gaps.
Build and maintain pipeline dashboards covering coverage, stage conversion, velocity, and aging.
Partner with FP&A on bookings forecasts, attainment modeling, and capacity planning.
Lead the annual comp planning cycle, including framing the plan, constructing it across teams, managing review and approval cycles, and overseeing Legal review and rollout.
Bring a point of view on plan design, target setting, and process execution, identifying and implementing changes that improve fairness or speed.