Revenue Operations Manager

Arrive•Atlanta, GA
•Onsite

About The Position

Sitting within Revenue Operations and directly supporting the off-street business led by our Global VP of Off-Street, this is a high-impact individual contributor role. Arrive is seeking a highly disciplined, proactive, and analytical Revenue Operations Manager to serve as the operational and project management backbone of our global off-street parking GTM team. This role operates as a dedicated partner to the off-street business while embedded within the global Revenue Operations team. You will work closely with executive leaders who rely on your data to make strategic business decisions, setting clear priorities in alignment with the Global Director of RevOps, maintaining transparent progress tracking, and communicating proactively across teams.

Requirements

  • 6+ years of experience in sales operations, revenue operations, or GTM analytics supporting a fast-paced B2B technology or SaaS organization.
  • Demonstrated ability to manage multi-stakeholder projects, establish timelines, and drive cross-functional alignment across Sales, Product, and Finance.
  • Deep experience in Salesforce administration, workflow management, custom reporting, and complex pipeline management (Salesforce Admin Certification is strongly preferred).
  • Expert proficiency in Google Sheets/Excel (complex modeling, formulas, validation) and Looker or similar BI platforms (e.g., Tableau/Power BI).
  • Experience with SQL and complex relational databases, or experience supporting global, multi-regional GTM teams (Preferred).
  • Bachelor’s degree in Business, Finance, Economics, Information Systems, or a related field (Preferred).

Nice To Haves

  • Salesforce Admin Certification is strongly preferred.
  • Experience with SQL and complex relational databases, or experience supporting global, multi-regional GTM teams.
  • Bachelor’s degree in Business, Finance, Economics, Information Systems, or a related field.

Responsibilities

  • Function as a structured project manager for GTM initiatives, driving cross-functional tasks (such as product migrations, pipeline updates, and account reassignments) to completion on schedule.
  • Actively manage stakeholder expectations across Sales, Finance, IT, and Product. Proactively identify, communicate, and resolve bottlenecks, system dependencies, or approval blockers before they impact business deadlines.
  • Serve as the primary Salesforce subject matter expert and data steward for the off-street team. While not serving as the dedicated Salesforce Administrator, navigate the platform efficiently, troubleshoot issues, provide actionable insights, and manage approval queues, CRM updates, and ticket resolution with urgency.
  • Own and execute recurring weekly, monthly, and quarterly sales performance reporting (e.g., Weekly Off-Street Data Pack) with strict adherence to deadlines.
  • Build, validate, and maintain dashboards in Salesforce and Looker that provide real-time, accurate visibility into pipeline health, coverage, and velocity.
  • Own end-to-end revenue and transaction forecasting, partnering with Finance/Commissions to ensure monthly and quarterly payout files and actuals are audited, accurate, and delivered on time.
  • Implement rigorous self-review processes to ensure 100% data accuracy across all reports, executive decks, and dashboards before distribution.
  • Continuously evaluate workflows to replace manual rebuilds with scalable, automated CRM and BI updates.
  • Identify trends, anomalies, and revenue risks across key off-street product segments (Zone Un-Gated, Express Pay, Hardware, etc.) and deliver executive-ready narratives without prompting.
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