Revenue Operations Manager

Arch Systems • Palo Alto, CA

18h • Remote

About The Position

Arch Systems is seeking a highly execution-oriented Revenue Operations Manager to own and operate the core systems, processes, and data that power their revenue engine. This role is not a traditional RevOps position; they are looking for an operator who ensures the system actually runs, rather than just designing it. The manager will be central to the commercial organization, ensuring alignment across sales, marketing, partnerships, and leadership through clean systems, accurate data, and consistent execution. This foundational role is crucial for Arch's scalability, acting as the heartbeat of the revenue organization.

Requirements

• 3–7 years of experience in Revenue Operations, Sales Operations, or similar roles
• Strong hands-on experience administering CRM systems (HubSpot preferred)
• Experience supporting enterprise or complex B2B sales environments, ideally in SaaS, industrial tech, or similar industries
• Proven ability to maintain data integrity and enforce process discipline across teams
• Experience owning pipeline management, forecasting, and reporting processes
• Experience building or improving RevOps processes in early-stage or scaling companies
• Familiarity with GTM tooling (CRM, enrichment tools, sequencing platforms)
• Ability to configure workflows, automation, and reporting within CRM systems
• Comfort using AI tools to support workflows, reporting, and data updates
• Exposure to GitHub or similar systems and ability to navigate data artifacts
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Excellent communication skills and ability to work cross-functionally

Nice To Haves

• Demonstrated success improving pipeline visibility and forecasting accuracy
• Experience enforcing operational discipline across commercial teams
• Comfort operating in ambiguous, evolving environments and building structure where it does not yet exist
• Strong systems thinking with the ability to identify and resolve breakdowns across tools and processes
• Experience leveraging AI tools to automate workflows or enhance reporting
• Experience working in high-growth or early-stage environments

Responsibilities

• Own and operate the commercial system of record (HubSpot), including pipelines, workflows, automation, and data structure
• Enforce pipeline discipline, ensuring accurate deal stages, forecasting inputs, and data integrity across all opportunities
• Run the operating rhythm for the revenue organization, including pipeline reviews, forecasting cycles, and reporting cadences
• Build and maintain reliable dashboards and reporting to provide clear visibility into pipeline health, conversion, and revenue performance
• Ensure alignment and clean data flow across sales, marketing, partnerships, customer success, and leadership
• Own and optimize the GTM tech stack, ensuring tools are properly configured, integrated, and adopted
• Implement, reinforce, and improve scalable processes across the commercial organization
• Identify gaps in execution and drive pragmatic process improvements in a fast-moving environment
• Partner closely with leadership to evolve systems and processes as the company grows
• Leverage AI tools (e.g., ChatGPT, Claude) to improve workflows, reporting, and operational efficiency
• Support and interact with centralized data systems and repositories to maintain reporting accuracy and scalability

Benefits

• Equity ownership
• Remote-first work culture
• Comprehensive medical, dental, and vision coverage for employees and dependents (U.S.-based employees)
• Retirement contributions (U.S.-based employees)
• Additional programs that support wellbeing and professional development (U.S.-based employees)
• Regionally competitive benefits (International candidates hired through global employment partners)
• Non-qualified stock options (NQSOs) from Arch Systems (International candidates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees