Revenue Operations Manager

Suralink Inc•Salt Lake City, UT

5h•Remote

About The Position

Suralink® is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you’re looking for a promising company where you can truly make your mark, we’d love to talk to you. Who we are looking for: We are seeking a HubSpot-native Revenue Operations Manager to own our CRM infrastructure and help us scale the systems, data, and reporting that drive our go-to-market engine. The core of this role is HubSpot administration and CRM excellence. But the right person won't stop there. They’re not satisfied with systems management; they want to influence outcomes, improve performance, and help the business act on what the data is showing. Reporting directly to the CFO, this role sits at the intersection of systems ownership and strategic insight. You will be a key individual contributor and thought partner across Finance and GTM leadership.

Requirements

4+ years in sales or revenue operations, with HubSpot administration experience required
Demonstrated ability to configure and optimize HubSpot at an admin level (workflows, custom objects, reporting, integrations)
Experience automating workflows and integrating CRM tools with third-party systems
Strong analytical skills with a track record of building actionable reporting
Excellent communicator; comfortable training users and documenting processes
Thrives in ambiguity, builds from first principles, and is energized by turning data into insights

Nice To Haves

Background in a high-growth, PE-backed, or scale-up B2B SaaS environment
Deep familiarity with HubSpot data structures, reporting, automation, and revenue analytics; Salesforce experience also valued
Demonstrated success building attribution models, funnel analytics, or multi-touch pipeline reporting
Experience connecting data across CRM, BI, and other business systems to build unified decision-support reporting
Exposure to sales capacity modeling or quota/territory planning processes
Comfort working with AI-enabled tooling that improve operational leverage

Responsibilities

Own HubSpot end-to-end: architecture, configuration, workflows, automation, custom properties, lifecycle stages, pipelines, integrations, and data hygiene
Build and maintain scalable processes for lead management, deal progression, and customer lifecycle tracking
Own contact, lead, and opportunity attribution logic : design and document the model, enforce it through system configuration and workflow automation, and audit to ensure data integrity and reporting accuracy
Manage integrations between HubSpot and the broader GTM tech stack; identify and resolve gaps in data flow
Maintain data quality through standardization rules, segmentation, and permissions
Train internal teams on HubSpot functionality, new feature adoption, and process changes
Document all RevOps processes and system configurations clearly and completely
Build win/loss, pipeline analysis, and revenue performance analytics to identify the combinations of segments, motions, and commercial behaviors that materially outperform
Partner with GTM and Finance leadership to translate data into recommendations and better business decisions