Revenue Operations Manager

Consensus

9h•Remote

About The Position

We are seeking a Revenue Operations Manager to be the connective tissue across our GTM organization. This person will partner with Sales, Customer Success, Partnerships, and SDR Leadership to drive process consistency, forecast accuracy, and operational excellence. You’ll act as the strategic operator behind the revenue engine by supporting daily execution while ensuring leadership has the insights, reporting, and infrastructure to make data-driven decisions. This role is highly cross-functional and plays a critical part in shaping how we plan, measure, and optimize growth.

Requirements

3-6 years of experience in Sales Operations or Revenue Operations at a high-growth SaaS company
Strong analytical and problem-solving skills with a focus on actionable insights
Deep knowledge of CRM systems (HubSpot required)
Proven ability to partner cross-functionally with Sales, Marketing Ops, and Customer Success -- including owning handoff processes between teams and aligning on shared revenue metrics
Experience working closely with CS teams on expansion motions, renewal tracking, and post-sale operations
Fluency with AI tools and a proactive mindset toward applying them -- whether that's automating reporting, improving data quality, or accelerating analysis
Excellent communication skills with the ability to simplify complex data for executive audiences
Experience managing forecasts, KPIs, and GTM processes that scale with growth

Nice To Haves

Revenue Intelligence systems (Gong preferred)
Lead routing tools (Chili Piper preferred)

Responsibilities

Own the company's sales forecast cadence in partnership with the CRO and VP of Sales
Deliver actionable analysis on pipeline coverage, velocity, and conversion health
Identify risk and opportunity areas across New Business and Expansion motions
Support annual and quarterly planning processes including quota setting, territory design, and capacity modeling
Partner with Finance and Leadership on scenario modeling and goal attainment tracking
Build and maintain dashboards primarily in HubSpot, as well as Google Sheets and other tools, to provide visibility into pipeline, productivity, revenue performance, and customer health
Prepare board-level reporting and executive summaries highlighting key performance trends
Own HubSpot as the system of record for GTM reporting, ensuring data integrity and dashboard reliability across the revenue org
Collaborate closely with Sales, SDR, Partnerships, and Customer Success teams to streamline processes, drive accountability, and align on shared metrics
Partner with Marketing Ops on funnel alignment, lead-to-opportunity handoffs, attribution modeling, and campaign performance
Work closely with Customer Success on expansion pipeline visibility, renewal forecasting, QBR preparation, and CS-to-Sales handoff processes
Ensure clean, well-documented handoffs at every stage of the customer journey -- from MQL to SAL, SAL to opportunity, and closed-won to CS onboarding
Evaluate and improve the end-to-end revenue process, from lead routing through closed-won and into post-sale expansion
Drive consistency and compliance across forecasting, deal hygiene, CRM adoption, and CS handoff workflows
Maintain training materials, playbooks, and dashboards that empower AEs, SDRs, and CS teams to hit their targets
Partner with Enablement to track ramp times, activity SLAs, and performance benchmarks across Sales and CS
Serve as the HubSpot CRM SME and system administrator
Evaluate and integrate tools across the GTM stack including Gong, Trumpet, PandaDoc, and data enrichment platforms
Proactively identify and implement AI-powered tools and workflows that increase team efficiency, improve forecasting accuracy, and reduce manual work across the revenue org
Ensure data accuracy, process adoption, and reporting reliability

Benefits

Generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage
Employer contributions to your HSA
HSA/FSA programs to maximize your tax savings
401(k) plan featuring company-matching contributions
Paid parental leave
Unlimited PTO
12 company holidays
Birthday day off
Flex Fridays, where every third Friday of the month is yours to unwind
Flexible, remote environment
Top-tier WFH setup provided when you join
Professional development program
Two paid volunteer days each year at a charity of your choice