Revenue Operations Manager, North America

AppsFlyer•San Francisco, CA

10h•Remote

About The Position

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships. We're looking for a Revenue Operations Manager to be the operational backbone of our go-to-market engine. This is a high-impact, cross-functional role sitting at the intersection of sales, marketing, customer success, partnerships, and finance. You'll own the systems, processes, and analytics that help our revenue teams move faster, sell smarter, and retain more. If you're someone who naturally chases the "why" behind a number, thrives in ambiguity, and gets energy from solving complex problems across multiple workstreams at once, this role was built for you. Most RevOps roles hand you a playbook and ask you to run it. This one asks you to optimize it. We're at the stage where the decisions you make like how pipeline gets measured, how deals get structured, how compensation drives behavior, how AI gets embedded into the revenue motion will shape how this company operates in years to come. You'll sit at the center of every major commercial conversation in the business. Not as a support function, but as a strategic partner with a real seat at the table. When the sales leadership is trying to understand why a region is underperforming, you'll be the person with the answer. When the sales team needs a deal structured fast, they'll call you. When leadership is making a bet on next year's plan, your models and your judgment will be in the room. The work is hard, the pace is real, and not every day will be clean. But if you're someone who gets genuine satisfaction from bringing order to complexity, who finds it energizing to stare at a broken process and rebuild it better, you'll thrive here. And you'll do it with a team and a tool stack, including AI, that actually lets you operate at a level most RevOps people never get to experience.

Requirements

6 or more years of experience in revenue operations, sales operations, or a closely related function at a B2B SaaS company.
Startup or high-growth company experience is a strong plus.
Comfortable owning work end-to-end with minimal hand-holding.
Direct experience supporting a quota-carrying sales team.
Understanding of what AEs and managers need, and ability to build for practitioners.
Data-driven and intellectually curious; ability to drill into numbers, understand drivers, and form a point of view.
Comfortable in Salesforce, Gong, Looker, Outreach, Clay, LeadIQ, and tools like Claude for analysis and automation.
Strong collaborator who can also work independently.
Ability to manage competing priorities well.
Clear communication across functions.
Ability to know when to ask for help and when to get it done.
Ability to bring big-picture thinking to operational detail work; understanding strategic business needs while executing on ground-level details.

Nice To Haves

Salesforce admin experience is a meaningful plus.
Salesforce admin certification or equivalent hands-on admin experience.
Prior experience in a high-growth or Series B through D environment where the playbook was still being written.

Responsibilities

Deal desk and commercial operations: Structuring non-standard deals, managing approval workflows, and ensuring every commercial transaction moves efficiently from negotiation to close. Working directly with AEs and leadership to accelerate deal velocity while protecting margin and maintaining compliance with pricing and contracting policies.
Sales planning and strategy: Supporting annual and quarterly planning cycles, quota setting, headcount modeling, capacity planning, and go-to-market segmentation. Translating business objectives into actionable operational plans and helping leadership understand what it takes to hit the number.
Compensation management: Assisting with the design, administration, and audit of sales compensation plans. Partnering with finance and HR to ensure plans are accurate, motivating, and aligned to company goals. Serving as the escalation point for representative questions.
AI Native: Utilizing AI daily for tasks such as AI-assisted account health briefs before QBRs, synthesizing pipeline risk across hundreds of deals, or automating comp exception workflows.
Pipeline and territory management: Managing territory design, account assignments, and routing logic in Salesforce. Running regular pipeline reviews, identifying gaps and risks, and building visibility tools for managers and leaders.
Post-sales support: Partnering with Customer Success to track and improve gross revenue retention (GRR) and net revenue retention (NRR). Building operational infrastructure for renewals, upsell identification, and churn risk management.
Performance and analytics: Acting as the team's analytical engine, building dashboards, running cadenced reporting, and delivering insights that drive action. Telling the story behind the data and recommending next steps.