Revenue Operations Leader
About The Position
About this Job The key to growth at NIQ is a high-performing sales team, and driving efficiency and effectiveness for our sellers is critical to success. NIQ is seeking a talented, results-oriented leader to help build and scale regional revenue operations with the best practices, enabling our mission to accelerate growth. The Revenue Operations Leader will drive continuous improvement in the sales funnel, in support of seller efficiency in their market. The candidate is responsible for advocating, designing, and motivating Commercial teams to embrace best practice processes and tools that will boost seller efficiency across the sales cycle. Success in the role includes overseeing various aspects of revenue operations including assisting with forecasting and commercial performance analysis, process improvement, technology adherence and sales support team management (as applicable). This role is highly cross functional (working with Global Revenue Operations, Sales, Marketing, Finance, Customer Success and more) - the right candidate must be effective at motivating action, launching effective change management strategies and be able to quickly move from diagnosis to action when challenges arise. Must be highly collaborative in nature and enjoy working in a remote, multi-cultural environment.
Requirements
- Bachelor's degree and 5+ years’ proven experience in sales operations & enablement; preferably within a B2B tech organization.
- A proven record of accomplishment of success in executing strategic sales enablement / revenue operations objectives, and a hands-on ability to build processes from the ground up
- Self-starter with superb communication skills, leadership presence, and ability to effectively interact with C-level executives
- A data-driven approach, that builds processes and measures success in a way that can scale effectively
- Flexibility and ability to adjust on the fly, to new demands in a fast-paced environment, a high sense of urgency
- A balanced viewpoint, and an understanding of the art and science of sales
- Intimate knowledge of the sales cycle, sales methodologies and the booking process
- Experience with Microsoft Dynamics or Salesforce, Power BI and Sales Enablement and Training software (i.e., SalesLoft, Mind Tickle, SharePoint)
Responsibilities
- Lead effective change management and communication strategies that motivate and optimize use of Global COE best practice processes and sales enablement tools across the commercial organization to accelerate sales results.
- Analyze sales performance data to identify pain points and process variations inhibiting sales efficiency, present insights to leadership and create actionable plans that successfully improve performance against benchmarks; includes leading and / or participating in ongoing pipeline review meetings with regional leadership.
- Champion, prioritize and support sales play execution in coordination with the Global Sales Play Factory team; includes effective oversight of weekly win/loss room reviews to improve processes, increase pipeline sufficiency, and generate incremental revenue.
- Build strong, collaborative relationships with Sales leaders and front-line sellers to boost utilization of Sales Enablement resources, including but not limited to tools (SalesLoft, ZoomInfo, Microsoft Dynamics, Sales Navigator), PowerBI dashboards and Sales Academy training courses. Provide relevant feedback to tool and training owners on how to improve training and the user experience to boost adoption.
- Be an advocate and guide on best practice CRM utilization and pipeline accuracy, including assisting with change management and adherence to process in Microsoft Dynamics to fuel accurate sales funnel reporting.
- Prioritize, coordinate and manage project tasks to ensure projects are delivered on time.
- Support execution of all revenue operations initiatives within the region (e.g. account planning, quota setting, incentive compensation management, data quality and reporting and more) as well as regional internal sales events.
- Relentlessly evaluate and enhance sales processes to maximize efficiency and effectiveness.
Benefits
- Comprehensive healthcare plan (medical, Rx, dental and vision)
- Flexible spending accounts and Health Savings Accounts (including company contributions)
- Life and AD&D insurance
- 401(k) retirement plan including company matching contributions
- Disability insurance
- Tuition Reimbursement
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
