Revenue Operations Analyst

Deepgram

21h

About The Position

Deepgram is hiring a Revenue Operations Analyst to join our RevOps team as the second hire at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine. You’ll support our go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting—while proactively identifying ways to make operations more scalable over time.

Requirements

3–4+ years of experience in Revenue Operations, Sales Operations, or a related role
Strong hands-on Salesforce experience (admin, reporting, flows, automations)
Required experience with CPQ (Salesforce CPQ or similar quoting tools)
Experience working with billing, monetization, and finance systems, including:
NetSuite, Campfire, Rillet, Ordway, or similar financial / billing systems
Metronome, m3ter, or similar usage-based billing and metering platforms
Experience supporting SaaS and/or usage-based revenue models
Strong analytical and problem-solving skills with high attention to detail
Comfort working in ambiguity at a fast-growing startup
Self-motivated, proactive mindset with a bias toward action
Strong cross-functional communication and stakeholder management skills
Willingness to get hands-on across a wide range of operational tasks

Nice To Haves

Experience at a high-growth SaaS or AI company
Familiarity with contract generation tools (e.g., Conga, DocuSign)
Exposure to revenue recognition concepts and finance partnerships
Experience with SQL, data warehouses, or BI tools

Responsibilities

Support Quote-to-Cash processes, including:
Supporting CPQ workflows to ensure deals are configured and quoted correctly
Reviewing order forms and amendments for accuracy and compliance
Provisioning customer contracts, subscriptions, and usage entitlements into internal systems
Support billing, invoicing, and monetization workflows in partnership with Finance
Reconcile customer usage, billing, and revenue data across CRM, product, and finance systems
Serve as a hands-on Salesforce administrator:
Build and maintain reports and dashboards
Support flows, automations, and system enhancements
Help maintain data quality and governance standards
Triage, prioritize, and execute a wide range of RevOps requests
Proactively identify inefficiencies and manual processes and help implement improvements
Leverage AI tools and automation to increase operational efficiency
Contribute to documentation and scalable RevOps processes as the company grows