Revenue Cycle Operations

Village • Los Angeles, CA

2d

About The Position

Village is looking for a Head of Revenue Operations to own the end-to-end execution of our revenue cycle — bridging the gap between provider onboarding and care delivery. You are the operational layer beneath payor strategy and the engine that keeps credentialing, coding accuracy, and billing running at scale. This role is about turning manual workflows into systematized, automated ones. You'll have real ownership, close proximity to leadership, and the opportunity to build something that directly enables Village's mission.

Requirements

• Revenue cycle experience is required — credentialing, billing, denials management, and payor operations.
• Experience operating in a startup or high-growth environment where you've had to build processes from scratch.
• Hands-on familiarity with modern health-tech billing and credentialing platforms.
• Comfort with AI and no-code tooling to reduce manual work and improve operational efficiency.
• Revenue cycle operator. You've worked claims and denials, you understand benefit verification and prior authorizations, and you know how to move a clean claim through the system.
• Health-tech native (or fast adapter). You're comfortable navigating tools like Candid Health, Silna, and Assured — or you've operated in high-growth environments where figuring out new tools fast is just part of the job.
• Builder, not just manager. You're energized by building the system, not just running it. You've used no-code or AI tools to systematize workflows and you default to automation before adding manual steps.
• Wired for ownership. You don't wait to be told what's broken. You find it, fix it, and build something that keeps it from breaking again.

Nice To Haves

• HMO/IPA experience is a meaningful plus.

Responsibilities

• Assume full ownership of end-to-end billing in Candid Health — chart audits, coding, and payment initiation — with a goal of reducing oversight to less than 1 hour per week.
• Drive a <24-hour turnaround for CAQH/Assured submissions once a provider is signed, while reducing per-provider enrollment costs by 20% by owning all new provider credentialing adds to existing agreements.
• Identify and eliminate manual workflows using AI and modern health-tech tools — building systems that scale with the business, not headcount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed