Revenue Operations Lead

Financeit•Toronto, ON

1d•Hybrid

About The Position

We are looking for a Revenue Operations Lead who is a strategic architect, a "hands-on" builder, and a forward-thinking technologist. Reporting to the Director of Data Solutions, you will own the technical execution and strategic roadmap for our Sales and Marketing technology stack (Salesforce, Pardot, and the emerging AI Agent layer). This is a high-impact, technical role requiring both deep CRM expertise and the ability to leverage modern AI tools to drive growth. While you'll be hands-on in Salesforce/Pardot, you will also be our resident expert on AI Agents—knowing what is possible with tools like Salesforce Agentforce and the broader market to automate and optimize our revenue engine.

Requirements

6+ years in Revenue Operations or Sales/Marketing Operations with a track record of "builder" roles.
Advanced knowledge of Salesforce Flow Builder, Reports/Dashboards, and Data Management.
Deep hands-on experience with Pardot Engagement Studio and Salesforce-Pardot connector management.
Strong understanding of what is possible with Generative AI and AI Agents (Agentforce, Clay, etc.).
Ability to translate business goals into scalable technical builds.

Responsibilities

Build and maintain complex Salesforce Flows, custom objects, validation rules, and permission sets.
Hands-on management of Pardot (Account Engagement), including Engagement Studio programs, scoring/grading models, and advanced email templates.
Act as the Tier-2 escalation for our SFDC Admin. Solve complex sync errors and data discrepancies directly.
Identify and implement AI agent use cases to automate repetitive Sales and Marketing tasks (e.g., lead qualification, account research).
Lead the rollout and configuration of Salesforce Agentforce (autonomous agents) within our ecosystem. Define agent roles, instructions, and guardrails.
Stay at the forefront of the "Agentic Stack" (e.g., Clay, 11x.ai, Artisan). Evaluate and pilot tools that can augment our Sales and Marketing teams without requiring custom code development.
Transition our processes from rigid "if/then" automations to dynamic, agent-led workflows.
Design the technical roadmap for our Sales and Marketing tech stack. Ensure tools are perfectly synced and configured for global scale.
Act as the operational bridge between Sales, Marketing, and Finance to ensure unified goals and data.
Physically implement data hygiene standards and automated cleansing.
Build high-level dashboards in Salesforce and B2B Marketing Analytics (Tableau CRM) tracking CAC, LTV, and ROI.
Configure multi-touch attribution models to accurately reflect marketing's impact on revenue.

Benefits

An award-winning culture with a collaborative & inclusive team.
Competitive pay and performance-based bonus.
Annual Base Salary: $100,000 - $130,000
Annual Bonus: 20%
Hybrid workplace options.
Comprehensive medical, dental and vision coverage + Lifestyle Account.
RRSP Matching and Parental Leave Top UP Program.
In office massage, meditation & workout sessions.
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
Career learning and development programs.