Revenue Operations Digital Adoption Manager - Hybrid

SS&C • New York, NY

11d • Hybrid

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Revenue Operations Digital Adoption Manager Location : New York City | Hybrid Get To Know Us: At SS&C Intralinks we help the world’s leading organizations securely manage critical information and execute high-stakes transactions. Join a high-impact team where your work directly drives revenue efficiency and empowers global sales professionals — from their first day forward.

Requirements

• 3–5 years of experience in Sales Enablement, Revenue Operations, Sales Training, or Digital Adoption in a SaaS or FinTech environment
• Proven track record of improving tool adoption and driving measurable business impact
• Strong working knowledge of platforms such as Salesforce, HighSpot, Salesloft, and data tools like Pitchbook or Mergermarket
• Ability to analyze usage data and translate insights into action
• Excellent communication, facilitation, and relationship-building skills across multiple levels
• Self-starter mindset with the ability to work independently and collaboratively in a fast-paced, hybrid environment

Responsibilities

• Lead initiatives to improve adoption and effective usage of GTM platforms across global commercial teams
• Collaborate with the Revenue Enablement team to deliver tool enablement as part of new hire onboarding and training programs
• Ensure all new Sales Associates and Sellers are effectively trained on the Intralinks tech stack from day one
• Conduct tool training sessions, both in group and 1:1 formats, with a focus on driving behavioral change and impact
• Partner with Sales Enablement, Sales Operations, and Marketing to embed platform best practices into workflows
• Monitor adoption metrics and user engagement data; identify areas for improvement and develop targeted interventions
• Develop resources, playbooks, and self-serve training assets to scale enablement efforts
• Act as a power user and advocate for platforms like Salesforce, HighSpot, Salesloft, and LinkedIn Sales Navigator
• Support rollout of new tools and major feature enhancements, including change management and onboarding plans
• Collaborate cross-functionally to ensure platform use is aligned with revenue-driving initiatives and KPIs

Benefits

• Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed