Revenue Operations Analyst

DiscoAustin, TX

About The Position

The Revenue Operations Analyst is responsible for executing day-to-day operations in collaboration with the Sales, Deal Desk, Finance, and Legal teams. They support the Revenue Operations team’s mission of achieving operational excellence throughout DISCO’s customer journey.

Requirements

  • 1-2+ years of experience in operations, finance, or a related area, with exposure to the quote-to-cash process.
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Proficiency in CRM systems and a willingness to learn new technologies
  • A problem-solver who can identify process inefficiencies and suggest improvements
  • All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role

Nice To Haves

  • Experience at a SaaS or technology-focused company
  • Interested in process automation and operational excellence
  • Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.

Responsibilities

  • Assists the sales teams in the creation, review, and processing of customer contracts to ensure accuracy and compliance while collaborating with Legal and Deal Desk teams
  • Manages the process of mapping closed-won opportunities to revenue recognition, ensuring alignment between sales data and finance systems.
  • Oversees subscription data, including renewals, upgrades, and churn, ensuring accurate tracking and reporting.
  • Regularly audits and cleans Salesforce data to maintain high quality, accuracy, and completeness for reporting and forecasting.
  • Continuously audits existing workflows to identify bottlenecks; leads initiatives to re-engineer processes for greater efficiency, automation, and scalability.
  • Works closely with cross-functional teams like Customer Success, Marketing, Professional Services, Accounting/Billing, Deal Desk, Sales Operations, and Legal to provide seamless back-office support.

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • Competitive salary plus RSUs
  • Flexible PTO
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