Revenue Operations Analyst

Freshfields Bruckhaus Deringer•Washington, DC

1d•$120,000 - $140,000

About The Position

The Revenue Operations Analyst is a senior, partner-facing role responsible for end-to-end ownership of the revenue lifecycle across an assigned portfolio of partners and matters. Acting as a strategic advisor, the Revenue Operations Analyst combines commercial insight, financial oversight, and operational execution to optimize revenue performance, drive realization, and enhance cash flow. This role is built on a “single point of accountability” model—one individual owning the process from matter inception through billing and collection—while developing trusted relationships with partners and influencing key financial decisions.

Requirements

Degree in Finance, Accounting, Business, or equivalent experience
5+ years of experience in legal billing, revenue management, or professional services finance
Demonstrated experience working directly with senior stakeholders or partners
Strong understanding of complex billing structures, e-billing platforms, and client guidelines
Executive Presence: Ability to influence and advise senior partners with confidence and credibility
Ownership Mindset: End-to-end accountability with a proactive, solutions-driven approach
Commercial Acumen: Deep understanding of profitability, pricing, and revenue drivers
Relationship Management: Strong interpersonal skills with the ability to build trust and drive alignment
Analytical Expertise: Advanced Excel and financial analysis capabilities
Operational Excellence: Ability to manage complexity while maintaining accuracy and efficiency

Responsibilities

Serve as the primary financial advisor to assigned partners, building strong, trusted relationships at a senior level
Coordinate matter inception and ongoing matter maintenance, including review of matter setup details, billing rates, eBilling matter IDs, client billing requirements, and client name/address accuracy to ensure compliance with engagement terms and billing guidelines.
Partner with Pricing and Rates teams to ensure matters are correctly configured in 3e and applicable eBilling platforms prior to invoice submission.
Lead structured WIP, billing, and AR review discussions, providing clear recommendations and driving decisions
Influence partner behavior through data-driven insights on realization, billing strategy, and collections
Anticipate risks and opportunities across the partner portfolio and proactively recommend solutions
Act as a thought partner on client-specific strategies, including complex billing arrangements, fee structures, and dispute resolution
Own the full revenue lifecycle: budget validation, WIP management, proforma generation, billing, and collections
Ensure timely and accurate billing aligned with engagement terms, client guidelines, and internal controls
Drive billing discipline and accountability, ensuring matters are billed promptly and efficiently
Oversee AR strategy, including escalation of aged balances and coordination of collection efforts
Maintain full visibility over portfolio performance, ensuring no revenue leakage
Provide advanced financial analysis at the matter and partner level, including realization, margin, and working capital metrics
Advise on rate strategy, discounts, and fee arrangements, ensuring alignment with firm and client expectations
Support partners in navigating complex financial scenarios (e.g., budget overruns, write-offs, alternative fee arrangements)
Translate financial data into clear, actionable insights that drive decision-making
Update and maintain the forecast file for each assigned partner
Lead the proforma-to-invoice process, ensuring high-quality outputs and efficient turnaround times
Coordinate across billing/eBilling, and AR teams to ensure seamless execution
Ensure compliance with client billing guidelines, eBilling requirements, and internal policies
Resolve complex billing issues, including rejections, disputes, and system-related challenges
Manage the monthly accrual process for assigned partners and matters, including preparation, analysis, tracking, and communication of accrual estimates and revenue recognition updates.
Monitor matter financial performance and proactively identify issues related to rates, budgets, realization, collections, eBilling compliance, and matter profitability.
Identify and implement process improvements to enhance efficiency, accuracy, and scalability
Establish and enforce best practices across the revenue cycle
Maintain high-quality data integrity across financial systems
Contribute to the development of reporting frameworks and performance dashboards