Revenue Operations Analyst

Yext•New York, NY

About The Position

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! We are looking for a Revenue Operations Analyst to support our global RevOps function, with a specific focus on North America, demonstrating a commitment to operational excellence and strategic growth. You will be responsible for owning critical, high-volume responsibilities and managing scoped projects end-to-end to free up senior leadership for strategic transformation. This role offers a structured opportunity to train and develop into the next generation of strategic RevOps leaders, working closely with Sales Leaders, Business Systems, Finance, Marketing Ops, and Customer Success stakeholders.

Requirements

Target profile of 2–3+ years of relevant experience
Familiarity with CRMs, including CRM hygiene and maintenance.
Proficiency in Google Suite and Excel, with the ability to put together analyses.
Experience presenting to cross-functional stakeholders and managing those relationships.
Resourcefulness, including AI utilization and the ability to find innovative solutions to problems
Grit and resilience, with the ability to stand your ground and operate effectively under pressure.
High level of self-awareness and a desire to learn and improve professionally.

Nice To Haves

Technical familiarity with Clari, Tableau, and Snowflake/SQL knowledge is a nice to have
NYC location preferred.

Responsibilities

Conduct weekly monitoring of pipeline quality, identifying and resolving duplicate records and stale pipeline to ensure hygiene.
Support the weekly Forecasting process by covering forecast calls and assisting North America Sales leaders
Serve as the first line of defense for support tickets, including Salesforce opportunity errors, dashboard access, and transferring account owners in bulk
Build out KPI dashboards and other proactive SFDC tools for weekly distribution.
Manage high-impact projects with 1–3 month lifecycles, such as owning the building of data for QBR decks and creating scalable Territory Sheets for annual planning.
Act as a primary owner for ad-hoc data and systems requests from cross-functional stakeholders (e.g., CSM Managers, CS Operations, AEs, and Finance).
Monitor Target Account List (TAL) data, including penetration into prospects and client whitespace.
Own the internal RevOps knowledge base and manage version control for Sales Process documentation, Rules of Engagement, and Sales Plays.
Lead onboarding training for key functions within Clari and Salesforce (SFDC).
Work with Product Marketing (PMM) on evergreen sales play assets and competitor analysis, including closed/lost reasons.