Revenue Operations Analyst (Sales Operations)

Kami•Anywhere in the US, CO

About The Position

Kami is a thriving organization with over 170 team members worldwide, offering a leading digital classroom platform used by over 70 million users globally. The company is experiencing rapid growth and is looking for a Revenue Operations Analyst to be the strategic backbone of its high-growth sales organization. This role directly influences Kami's ability to scale its impact globally by optimizing the sales engine. The analyst will ensure innovative educational tools reach classrooms and educators, furthering the mission to transform learning. Key aspects include architecting workflows to reduce administrative tasks for sales representatives, generating insights for strategic decisions, and designing efficient systems through technology and enablement. The role impacts employee satisfaction through better tooling and drives revenue results for future product innovations, helping go-to-market teams build skills and amplify success. Ultimately, the position involves building the operational foundation for Kami to deliver accessible, engaging education.

Requirements

CRM Expertise and Technical Proficiency: At least 2 to 4 years of experience as a power user or administrator in HubSpot or similar CRMs such as Salesforce. Comfortable navigating complex back-end settings, creating custom objects, and managing third-party integrations to keep the sales engine running smoothly.
Analytical Mindset and Data Storytelling: Natural ability to turn raw numbers into a narrative. Highly proficient in Google Sheets (or MS Excel) and experience using data visualization tools like Tableau, Looker, PowerBI or Hex to help leadership quickly digest trends and performance.
Systems Thinking and Problem Solving: Doesn't just fix symptoms; looks for the root cause. Understands how a change in the sales workflow might impact marketing data or finance reports, and enjoys the challenge of building scalable processes that benefit the entire organization.
Exceptional Communication and Collaboration: Can translate technical CRM jargon into plain English for sales reps and managers. Thrives in a cross-functional environment, acting as a bridge between Marketing, Sales, and Finance to ensure everyone is aligned on the same revenue goals.
Adaptability and Curiosity: Energized by a fast-paced, high-growth environment like Kami’s. A lifelong learner who stays up to date on the latest GTM technology trends and is always looking for a more efficient way to get the job done. Explores and breaks down problems, to solve processes and make systems run more efficiently.
Mission-Driven Focus: Motivated by the opportunity to support educators and students. Wants work to have a tangible impact on global education, and takes pride in knowing that operational excellence helps Kami reach more classrooms worldwide.

Responsibilities

Manage and optimize the Sales tech stack by administering tools like Salesforce or HubSpot and integrating auxiliary software such as Clari, Gong or Outreach.
Architect and maintain data integrity within the CRM through regular audits, lead-to-account mapping, and the enforcement of validation rules.
Develop comprehensive performance dashboards that track real-time metrics including Activity KPIs, Pipeline Health, and Win/Loss ratios.
Partner with Sales Leadership to design and implement strategic initiatives such as territory mapping, quota setting and performance analysis.
Design, organize and lead sales enablement sessions with sales team stakeholders to ensure alignment on strategic plays and best practices.
Facilitate the Marketing-to-Sales handoff by managing lead scoring and routing logic to ensure every MQL is followed up on in a timely manner.
Build predictive forecasting models by analyzing historical trends and seasonal data to project monthly and quarterly revenue targets.

Benefits

A people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
High calibre and diverse team ranging from successful startup veterans, to Fortune 500 and big tech professionals
Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
Happy customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.
Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume