Revenue Officer II - Interstate

State of North Carolina•Raleigh, NC

7d•$50,088 - $87,654•Remote

About The Position

The North Carolina Department of Revenue is currently recruiting for a Revenue Officer II for the Interstate Collection Unit. The primary purpose of this position is to collect or resolve all out-of-state accounts receivable by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state. The role actively enforces NC Revenue laws as they apply to all out-of-state entities to attain the highest degree of compliance with these laws while ensuring public trust and confidence. This position engages in all activities involving the collection and resolution of delinquent taxes including, requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise, and performing financial adjustments, as well as submitting cases for action by the Large Case Unit. The Revenue Officer II - Interstate will have comprehensive knowledge of all tax schedules and revenue laws to determine tax liabilities, secure delinquent tax returns, conduct tax investigations and resolve cases. Cases assigned to the Revenue Officer II - Interstate are considered the most complex in the TPAC Division’s inventory. The position will ensure impeccable communication and decision-making skills as erroneous actions by the members of the unit could result in undue hardship on taxpayers and could result in legal action being initiated against the department. The Revenue Officer II - Interstate will have a high degree of tax law knowledge and be able to work independently due to the virtual nature of the unit. This position is held to a high standard of accountability. The Revenue Officer II - Interstate will be able to maintain a flexible schedule to accommodate taxpayers and N.C. out-of-state auditors in different time zones and have exceptional communication skills, both verbal and written.

Requirements

Bachelor’s degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution and three years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience.
Thorough knowledge of State and Federal tax laws as they apply to out-of-state accounts receivable
Demonstrated knowledge of the department’s assessment and collection process and procedures, including the ability to determine or adjust a taxpayer’s liability
Demonstrated knowledge of the Department’s Integrated Tax Administration System including the ability to adjust taxpayer accounts as deemed appropriate
Thorough knowledge of the Internal Revenue Code, administrative interpretations, accounting principles and all tax types and schedules and their application and administration
Ability to work independently
Exceptional communication skills, both verbal and written

Nice To Haves

Related fields considered are as follows: Psychology, Tax, Finance, Business Management, Tax Law, Business Law, Financial Management, Public Sector & Government Administration Management, Business Operations, Trust and Wealth Management, Political Science, Business Analytics, Banking and Finance, Interdisciplinary Studies, Public and Non-Profit Administration, and Criminology/Criminal Justice.

Responsibilities

Collect or resolve all out-of-state accounts receivable by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state
Actively enforce the NC Revenue laws as they apply to all out-of-state entities to attain the highest degree of compliance with these laws while ensuring public trust and confidence
Engage in all activities involving the collection and resolution of delinquent taxes including, requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise, and performing financial adjustments, as well as submitting cases for action by the Large Case Unit
Determine tax liabilities, secure delinquent tax returns, conduct tax investigations and resolve cases
Maintain a flexible schedule to accommodate taxpayers and N.C. out-of-state auditors in different time zones

Benefits

Health insurance options
Standard and supplemental retirement plans
NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K and 457 plans
Eligibility for the Public Service Loan Forgiveness Program