Revenue Manager

AccorHotel • San Francisco, CA

1d • $100,000 - $110,000

About The Position

Under the business supervision of the Director Residences, and within the limits of ACCOR policies and procedures, HOA (Homeowner’s Association) governing documents, and local requirements, the position is responsible for the oversight of the properties Revenue/Rental Program and supervision/responsibility of the property’ participation in the Global Accor Ownership Benefits Program as well as the Rental Programs.
The Revenue Manager will provide strategic leadership and management of all revenue/rental programs for the property with understanding of HOA governance on Owner Relation Programs, the Accor Ownership Benefits Programs, and Rental Programs. The candidate will be a highly motivated team player with strong skillsets in finance, revenue management, communication, business presentation, analysis, and fluent knowledge of HOA governing documents and City Rental Ordinances.

Requirements

• Bachelor's or Master’s degree in Business, or a relevant field of work, or an equivalent combination of education and work-related experience
• Good knowledge of Opera, IDeaS Revenue Management Software and GD’s an asset.
• Strong Knowledge of Opera and Microsoft Excel required.
• Minimum of two years of Revenue Management related experience
• Highly organized with the ability to manage multiple projects under time constraints.
• Demonstrated experience in leading & developing people. Strong communication skills, both verbal and written to address all levels within the organization and ownership community and ability to gain consensus and influence others.
• Fluent in Microsoft Window applications and relevant computer applications
• Highly responsible & reliable with exceptional attention to detail
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Valid Driver's License
• Must be legally eligible to work in the United States of America. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Nice To Haves

• Previous Front Office Management experience an asset.

Responsibilities

• Creation and embracing the culture of business partnering by working with the General and Executive Committee, ACCOR Central Reservations (GRC), and ACCOR Residential Owner Services team . The Revenue Manager is responsible for achieving optimal revenue generation and returns for ACCOR and our owners while adhering to applicable governance and required compliance.
• Partner and collaborate with key members of the GRC / VIP Customer Care Team - Americas, to provide strategic leadership and functional guidance for HGS property rates, programs, and related Owner Revenue Fee streams.
• Provide accurate and complete revenue management reports on a timely basis to property management, Accor Residential and HOA in accordance with the company (ACCOR) and ownership (HOA) reporting requirements and policy
• Review financial performance of rental and minor operating department, analysis of variances, forecasts, and budgets and create strategies to continually improve effectiveness of the business or revenue management within the boundaries of governing company (ACCOR) and ownership (HOA) documents
• Manage all Owner Rental Programs of the HOA in compliance with governing documents and management agreements in collaboration with Owner Services Department.
• Manage the inventory in collaboration with Owner Services on Reciprocal Use Programs of the HOA in compliance with governing documents and management agreements while collaborating with Accor Residential Owner Services
• Attend monthly Credit Meetings and functional responsibility of credit policy, collections, and deposits.
• Update databases (RMS,PMS, market share) as needed
• Develop and execute pricing strategies and rate parameters for all revenue streams
• Prepare and lead Weekly Rev/Max meetings
• Actively monitor and engage with IDeaS G3 RMS
• Analyze competitive set pricing and yield strategies
• Partner with Front Office on Upsell initiatives.
• Manage all OTA, Airbnb, and IATA Commissionable programs for the property.
• Monitor booking pace for all market segments and deploying strategies to maximize revenues.
• Manage and oversee all LSOP’s related to Rental Program, Long Stay / Extended Stay Guest Contracts.
• Oversee Rental Reservation Inbox responding to individual and group booking inquiries
• Manage all relevant rate codes for property and ensure rates are in parity
• Creation of annual Special Events Calendar to ensure restrictions and rates are set during peak demand periods.
• Manage all Owner Revenue Streams for the property and create accurate reporting to the company (ACCOR), Accor Residential, and Owners participating in ACCOR Rental Program.
• Collaborate with sales & marketing community to maximize unit and/or fractional sales and owner values
• Adhere to GDPR, PCI Compliance, and all local/state regulations.
• In addition to the preparation of all revenue/ rental program performance and statistical reports, and any other special report that may be required by corporate office or the General Manager, the Revenue Manager is responsible for interpreting said reports and then communicating the results with the Executive Team and relevant department heads.

Benefits

• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level