Revenue Manager

Natural Retreats

3d•$70,000•Remote

About The Position

Natural Retreats is hiring multiple Revenue Managers to join our team! The Revenue Manager will drive revenue across all Natural Retreats locations, maximizing the potential yield on a per-home basis, resulting in maximum profitability for both Natural Retreats and homeowners. Reporting to the Senior Revenue Manager, your key focus will be collaboration with other members of the Revenue Management and Analytics department to develop and implement long- and short-term strategies that align with the company’s overall business strategy and direction. Daily management of rates and pricing operations, procedures, and best practices will include tasks such as: providing daily, weekly, and monthly reporting; conducting regular and ad hoc rate and/or availability shops and thorough analysis; onboarding new homes and retreats in property management system; performing competitive benchmark studies; conducting regular Revenue Calls; and keeping abreast of market trends. A successful Revenue Manager will be confident in a fast paced environment, have an exceptional eye for detail, and have a passion for the hospitality industry. To be considered for this remote work arrangement, applicants must reside in one of the following states: Alabama, California, Colorado, Florida, Georgia, Idaho, Montana, Nevada, North Carolina, South Carolina, Tennessee, Utah, or Virginia.

Requirements

2+ years of experience in revenue management, data analysis, pricing, or other related functions
Must have intermediate proficiency with Excel and additional ability to learn and excel at new software programs
General understanding of statistics
Sound ability and knowledge to develop standards of operations and strategic processes
Proficiency in written and verbal communications to multiple stakeholders both internally and externally
Ability to prioritize revenue generating actions over time-consuming tasks with low yield impact
Ability to manage and prioritize required outcomes to meet deadlines in a past faced environment demonstrated by the following:
Good listening skills
The ability to anticipate business needs
Advanced organizational skills
Capacity to read situations, understand environments, and respond accordingly
Impeccable problem-solving and decision making skills
Must demonstrate a high level of motivation, determination and commitment
Ability to manage upwards and sideways to influence the business in a positive manner
Task oriented with the ability to work independently as well as closely with other team members

Responsibilities

Work collaboratively with marketing, distribution, and other revenue managers to develop an effective and scalable Sales and Marketing function for Natural Retreats.
Become an expert user of proprietary property management system and pricing software and apply these skills to accurately update and maintain rates and restrictions for all channels.
Provide daily, weekly, and monthly reporting as requested/scheduled.
Foster a data-driven culture.
Work with other central office departments (e.g., Guest Experience, Global Technology, Finance) to improve NRES system functionality and reporting, to ultimately drive the efficiencies of revenue management.
Ensure all communication and messaging (verbal, email, implied, etc.) aligns with Natural Retreat’s brand direction and strategy and supports interdepartmental cooperation.
Create and develop pricing strategies on a destination and property level.
Complete 90 day forecast monthly and track progress against forecast weekly.
Troubleshoot property management system issues related to rates, restrictions, and inventory.
Complete weekly marketing document, populating all associated fields (HOC, promotions, new homes, events, LOS adjustments, rate adjustments, etc.).
In conjunction with marketing, create needed promotions and discount codes.
Build NRES extras related to rates and fees as needed.
Update tax information as directed by Finance.
Conduct or assign data-gathering portion of ad hoc rate audits.
Conduct or assign scheduled and ad hoc availability and rate shops.
Conduct or assign day-to-day yield operations (e.g., Pick-up analysis, strategy adjustments, reporting, etc.) and monitor market movement to inform necessary pricing strategy adjustments
Perform competitive benchmark studies and keep abreast of market trends.