Revenue Growth Consultant
About The Position
Reporting to the Manager of Revenue Growth within the Customer Delivery & Operations organization, this role is responsible for driving incremental Tuition Express payment processing revenue across Procare's existing customer base after the customer's first six months. The role partners closely with Customer Success, Sales, Product, Professional Services, Support, and Operations to identify underutilized payment opportunities and influence customers to expand their use of Tuition Express. Unlike onboarding-focused positions, this role acts as a strategic business consultant. Success is measured by measurable increases in payment processing volume, electronic payment adoption, feature utilization, customer revenue growth, and contribution to company financial performance. Own a portfolio of mature customers and increase Tuition Express processing revenue through consultative revenue optimization.
Requirements
- Executive-level consultative communication
- Revenue growth and business analysis mindset
- Deep knowledge of payment processing (ACH, cards, recurring billing)
- Ability to influence customer behavior through data and financial outcomes
- Strong analytical, presentation, and relationship-building skills
- Bachelor's degree or equivalent experience
- 4-6+ years' in Customer Success, Payments, Revenue Operations, Consulting, FinTech, or related field
- Proven track record of increasing customer revenue and product utilization
Responsibilities
- Analyze customer payment utilization, billing workflows, and processing trends to identify revenue growth opportunities.
- Develop strategic growth plans that increase Tuition Express processing volume and parent payment adoption.
- Partner with Customer Success and Sales to prioritize expansion opportunities within existing accounts.
- Consult with customers on best practices for tuition collection, ACH adoption, recurring billing, registration fees, late fees, and ancillary payment opportunities.
- Influence customer operational change through executive-level business conversations.
- Monitor portfolio KPIs including processing growth, utilization, electronic payment adoption, and revenue expansion.
- Identify systemic barriers to payment utilization and recommend product or process improvements.
- Share customer insights with Product and Leadership to improve long-term revenue growth.
Benefits
- medical, dental, & vision plans
- HSA option with employer contributions
- Vacation time, holidays, sick days, volunteer & personal days
- 401K Plan with employer match and immediate vesting
- Employee Stock Purchase Plan
- Employee Discount Program
- Medical, Dependent Care, and Transportation FSA Plans
- Company paid Short and Long-Term disability and Life Insurance
- RTD EcoPass for all Denver employees
- Tuition Reimbursement and continued Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
