Revenue Enablement Specialist- Remote

Experian•Costa Mesa, CA

19d•$68,000 - $112,000•Remote

About The Position

As a Revenue Enablement Specialist, you are the post-sale quarterback responsible for ensuring our new clients experience a smooth transition from signed agreement to successful implementation. From the moment a client says yes, you step in to facilitate contract finalization, onboarding, and early adoption — giving our sales team time back to sell more. You'll help accelerate the time-to-value for our customers while navigating internal processes. By streamlining communication, managing complex workflows, and ensuring alignment between clients and our teams, you will help increase revenue retention and enhancing customer satisfaction. You will be a Hyper Care connection between Sales and long-term Client Development. You will report to the VP of Sales Growth.

Requirements

2+ years in onboarding, customer success, deal desk, or project coordination roles
2+ years of successful sales experience with experience expanding existing relationships and revenue opportunities
Manage multiple concurrent processes
Experience communicating and building trust with both clients and team members (Sales, Legal, Security, and Implementation)
Comfortable navigating internal systems (CRM, contract tools, project trackers) and client-side obstacles
You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, solving issues, and identifying opportunities.
You understand your customer by seeing your world through their perspective and can speak their language.
You prioritize accountability, building trust with your teammates and customers.
Bachelor's degree required

Nice To Haves

A background in payroll, human resources, tax incentives, consulting, or other professional services.

Responsibilities

Post-Sale Handoff & Contract Facilitation
Take ownership of the customer journey immediately after verbal commitment.
Manage the contract submission workflow, including gathering approvals, uploading materials, and coordinating signoffs
Navigate exceptions, legal redlines, and non-standard paperwork (e.g., customer paper) with confidence and clarity
Security & Compliance Coordination
Lead the customer-facing security review process, serving as the primary contact for all compliance documentation and data security questions
Collaborate with internal security, legal, and technical team members to ensure efficient review cycles
Maintain a working knowledge of common security objections and standard responses to expedite the process
Implementation Readiness & Hyper Care
Coordinate internal work item submissions to ensure implementation teams are assigned without delay
Be the our client's liaison through implementation scheduling, kickoff, and onboarding.
Track post-signature milestones and escalate delays or risks.
Lead a 30–90 day Hyper Care phase to monitor adoption and ensure all committed revenue is retained.
Document success criteria and prepare the client for a seamless handoff to their long-term Client Development team.