Revenue Enablement Lead
About The Position
The Revenue Enablement Lead is a high-accountability execution leader responsible for transforming closed-won opportunities into fully operational, revenue-producing customers. This role operates primarily internally — supporting Account Executives and internal stakeholders — rather than owning the external customer relationship. The AE maintains primary client communication. This role ensures operational execution happens flawlessly behind the scenes. You will own the post-sale activation process end-to-end, removing internal and carrier roadblocks, coordinating system integrations, and ensuring each customer reaches successful first shipment as efficiently as possible. This role requires operational rigor, technical fluency, and a deep understanding of logistics workflows, carrier relationships, and WMS/ERP integrations.
Requirements
- 3–7 years experience in Sales Operations, Revenue Operations, Onboarding, Implementation, or Project Management
- Strong CRM proficiency (Salesforce, HubSpot, or similar)
- Demonstrated operational execution experience
- Strong technical aptitude and ability to understand software integrations
- Exceptional organization and accountability
- Excellent written and verbal communication skills
Nice To Haves
- Experience in logistics, supply chain, SaaS, or B2B technology
- Familiarity with WMS, ERP, or integration platforms
- Background in accounting, software implementation, or technical onboarding
- Experience working with carrier systems and freight partners
- Process improvement mindset (Lean, Six Sigma, or similar)
- Strong analytical and reporting capabilities
Responsibilities
- Lead structured transition from Sales to Operations and Customer Success
- Validate contract details, pricing, scope, and implementation requirements
- Ensure documentation accuracy and completeness in CRM
- Drive internal kickoff alignment across departments
- Own post-sale onboarding workflow management from contract execution to go-live
- Track and manage implementation progress across internal stakeholders
- Identify and eliminate bottlenecks that delay activation
- Hold teams accountable to launch timelines
- Remove operational roadblocks with carriers and integration partners
- Develop deep working knowledge of each WMS and ERP platform we integrate with
- Ensure activation requirements are properly executed for each partner
- Confirm successful first shipment or fulfillment execution as the primary milestone
- Reduce time from contract signature to revenue recognition
- Establish and track onboarding KPIs
- Provide consistent reporting on onboarding cycle time and delays
- Demonstrate measurable improvement in activation speed over time
- Standardize onboarding documentation and checklists while accounting for partner-specific requirements
- Build repeatable, scalable activation processes across diverse integrations
- Recommend and implement workflow automation and process improvements
- Drive cross-functional alignment around activation SLAs and revenue goals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
