Revenue Cycle Supervisor, Admitting & Registration, Full-Time, Varies

UC Health•West Chester Township, OH

11d

About The Position

The Revenue Cycle Supervisor is responsible for overseeing Revenue Cycle functions. These functions could include coding, billing and claims management, insurance follow-up processes, customer service, cash posting, self-pay, financial counseling, pre-certification, and patient access for UC Health. The Supervisor does have direct reports and is responsible for hiring, disciplinary or termination decisions. The Supervisor role is a leadership role and is responsible for implementing departmental policies and can be responsible for leading department projects. The Supervisor will assist staff to ensure quality performance and promotes awareness of departmental processes and goals. The Supervisor performs quality audits and yearly evaluations for direct reports. About University of Cincinnati Medical Center As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati’s only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment’s notice for a wide variety of the most complex medical conditions and injuries.

Requirements

Associate's Degree in relevant field Required
Three to Five years of relevant experience
Excellent communication skills

Nice To Haves

Bachelor's degree preferred
Prior leadership experience preferred

Responsibilities

Establishes the direction and influences the staff to follow the direction through effective decision-making, planning, and problem solving.
Creates a high energy climate and influence others to follow direction
Remains poised and confident in demanding situations
Takes ownership and responsibility for decisions, deals with ambiguity, and stays on task.
Demonstrates a strong commitment to customer service.
Plans and deploys resources to deliver desired results, ensuring the required financial, human, information, technology, and material resources needed to deliver the expected results are in place.
Sets the direction and guides the staff to follow the direction; monitor the results, notes deviations from the plan and acts accordingly
Allocates and configures resources to accomplish the preferred goals and objectives established in the planning process in an optimum fashion.
Manages daily work of complex processes.
Communicates performance expectations and actively mentors personnel for success, uses the performance appraisal for development purposes.
Prioritizes and assigns tasks, reviews work performed on a random basis, and challenges the staff to better themselves.
Provides meaningful feedback to staff on an ongoing basis, and formally appraises performance annually.
Periodically analyzes the workload and the human resources needs of the department, recommends increases and decreases in staffing.
Provides opportunities for employee development through in-services and continuing education.
Ensures the staff is well trained, develops and motivates employees to maintain desired performance standards and to prepare for other job opportunities.
Assigns and monitors tasks to the team members
Provides effective project coordination with vendors, consultants, staff, systems, and users
Provides staff and resource project plan estimates, provides accurate and timely individual and project status report
Updates project status weekly and ensures timely resolution of project issues.
Vendor and Payor Relations support.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.