Revenue Cycle Supervisor, Patient Financial Services-Billing -Follow-Up, Full Time, First Shift
About The Position
The Revenue Cycle Supervisor oversees Revenue Cycle functions for UC Health, which may include coding, billing and claims management, insurance follow-up, customer service, cash posting, self-pay, financial counseling, pre-certification, and patient access. This leadership position has direct reports and is responsible for hiring and disciplinary or termination decisions. The Supervisor implements departmental policies and may lead department projects, supports staff in delivering quality performance, promotes awareness of departmental processes and goals, and conducts quality audits and annual evaluations for direct reports.
Requirements
- Associate’s degree required; 3–5 years of equivalent experience may substitute for the degree.
- 1–2 years of relevant experience.
- Licenses and certifications vary by department and position.
Nice To Haves
- Bachelor’s degree preferred.
Responsibilities
- Establish direction and influence staff through effective decision-making, planning, and problem-solving.
- Create a high-energy climate, remain poised in demanding situations, take ownership of decisions, and demonstrate a strong commitment to customer service.
- Plan, deploy, allocate, and configure resources to achieve revenue cycle performance goals.
- Guide staff, monitor results, identify deviations from plans, and manage daily work across complex processes.
- Communicate performance expectations, mentor staff, assign and prioritize tasks, review work, and provide ongoing feedback and annual performance appraisals.
- Analyze workload and staffing needs and recommend staffing changes.
- Provide employee development opportunities through in-services and continuing education; ensure staff are trained and motivated to meet performance standards.
- Assign and monitor project tasks; coordinate projects with vendors, consultants, staff, systems, and users.
- Estimate project staffing and resource needs, provide timely status reports, update project status weekly, and ensure timely resolution of project issues.
- Support vendor and payor relations.
- Perform other duties as assigned; duties and responsibilities may change.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
