Revenue Cycle Specialist | Patient Financial Services

UF Health • Jacksonville, FL

1d

About The Position

Drive accurate billing and efficient collections—playing a key role in optimizing revenue cycle performance and patient financial experience. Manages the end-to-end patient billing process to ensure accurate and timely claim submission and reimbursement. Verifies insurance coverage, resolves billing discrepancies with providers and payers, and analyzes accounts receivable to support effective management of outstanding balances. Guides patients through payment options and financial assistance programs while ensuring compliance with healthcare regulations and billing policies. Collaborates with internal teams to support revenue cycle improvements, system enhancements, and initiatives that drive efficiency and optimize collections.

Requirements

• High School Diploma or GED required
• 2+ years of experience in patient billing and revenue cycle operations
• Knowledge of insurance verification and claims submission processes
• Experience resolving billing discrepancies and managing accounts receivable
• Strong customer service and communication skills
• Familiarity with healthcare billing regulations and policies

Nice To Haves

• Associate’s degree in Healthcare Administration, Business, or a related field preferred
• Some college-level coursework in business, finance, or accounting preferred
• Related experience in a hospital or healthcare environment preferred
• Experience with Epic or other revenue cycle management systems preferred

Responsibilities

• Manage the end-to-end patient billing process to ensure accurate and timely claim submission
• Verify patient insurance coverage and resolve billing discrepancies with payers and providers
• Analyze accounts receivable and follow up on outstanding balances to support timely collections
• Guide patients through payment options and financial assistance programs with a focus on service and compliance
• Ensure adherence to healthcare regulations, billing policies, and organizational standards
• Support revenue cycle improvement initiatives, including system upgrades and process enhancements
• Collaborate with internal teams to optimize workflows and enhance overall revenue collection performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED