Revenue Cycle Specialist

Valley Cities Behavioral Health Care•Federal Way, WA

11d

About The Position

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances. We are excited about the future ahead! We’re looking for people who want to make a real difference in behavioral health while growing alongside a mission‑driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others! supportive and inclusive work environment. Join us in making a difference every day!

Requirements

High School Diploma.
Three years of health care experience.
Three years of experience in healthcare billing.
Medical insurance billing experience.
Proficient computer skills, including but not limited to MS Office Suite.
Pass required background checks.
Excellent verbal and written communication skills.
Ability to work in a team environment.
Ability to meet deadlines, work under pressure and with frequent interruptions

Nice To Haves

Behavioral Health Care preferred.

Responsibilities

Managing all aspects of the revenue cycle, from claim submission and insurance verifications to collections and reconciliation.
Perform data entry from source documents into the Electronic Health Record for client services being billed or otherwise reported to commercial third party, contract, State of Washington and King County payors.
Reviewing and submitting claims accurately, ensuring compliance with payer requirements and coding standards.
Tracking and following up on unpaid claims, working with payers to resolve denials and rejections in a timely manner.
Preparing and submitting appeal letters for denied claims, ensuring that all required documentation is included in a timely manner.
Process incoming mail concerning billing and client statements.
Post payments to client accounts, perform account research and process daily deposits.
Create scanned copies of all checks, complete deposit slips and perform bank deposits.
Maintain accurate records of all communications with clients regarding their accounts, including payment agreements, and follow-up actions.
Address customer inquiries and complaints related to billing and collections, ensuring a professional and courteous approach.
Prepare monthly reports on the status of self-pay overdue accounts and collection efforts to management for collection list approval.
Assist in training clinical staff in procedures required to maximize reimbursement.
Maintain knowledge of contract data submission requirements

Benefits

Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
Health Savings Account, $2,000 contribution annually, prorated monthly.
Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
Access to Employee Assistance Program (EAP) resources
Comprehensive paid time off, paid holidays, and extended sick leave options
Access to Student Loan Forgiveness Programs
Annual longevity bonuses
Recognition programs and incentives
Access to training, supervision, and consultation for professional certification and licensure
Clinical supervision provided toward licensure, if applicable
Paid training days and yearly training fund