Under general supervision and following established practices, policies, and guidelines, provides payments indexing and posting to Patient Financial Services, performing duties which may include preparing, indexing, and posting payments, performing daily reconciliation, processing payment transfers, reviewing and submitting claims to payors, performing account follow-up activities, updating information on patient account. Position at this level requires advanced knowledge in specialized functions and a full understanding of the Revenue Cycle. Incumbents work independently and have a strong Customer Service, analytic and problem-solving skills, and can understand, interpret, and explain payor contracts and CSMC Billing and Collections Policy and Practices governing billing and collections and sound interpretation of same. Incumbents are expected to research, analyze and resolve complex cases and problem accounts with minimal assistance. Submits appeals and collect monies relative to physician reimbursement. Services as a technical resource (subject matter expert) to others. Incumbents may assist other team members. This position may be cross trained in other Revenue Cycle functions and provide back-up coverage.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED