REMOTE Revenue Cycle Specialist III - AR & Denials Follow-Up

E.N.T. Specialty Partners•Irving, TX

1d•Remote

About The Position

This position is primarily responsible for effective billing and collections for all ENT Specialty Partners offices. The Revenue Cycle Specialist III is able to resolve claim issues by utilizing knowledge of company policies and procedures, medical coding, insurance reimbursement practices, and collection laws. This role involves all AR follow-up, including denials, reconsiderations, and appeals, accurate data entry, providing reimbursement assistance to patients with superior customer service, following HIPAA guidelines, coordinating with providers, and answering phones. The specialist will also be responsible for timely and accurate filing and billing of all patient transactions, monitoring claim status, and posting charges, payments, and adjustments in the EHR.

Requirements

High School Diploma or equivalent
Minimum 3 years recent experience in medical billing and collections
Remote work experience
Understanding of medical claims and coding
Basic math skills and accurately process money transactions (must be able to read & understand an EOB)
Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator, postage machine, and so on
Must be proficient using the computer, data entry, and have above average typing skills
Experience with MS Office, EMR/EPM systems

Nice To Haves

Experience using eClinicalWorks (eCW) billing system preferred
Medical billing and collections in a physician office setting preferred
Prior experience with ENT specialty a plus

Responsibilities

AR follow up including denials, reconsiderations, and appeals
Accurate data entry of information into the computer system
Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
Follow appropriate HIPAA guidelines
Provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
Work well individually and in a team-environment accomplishing set goals
Timely and accurate filing and billing of all patient transactions (billing, invoices, and insurance claims, etc.)
Monitor claim status, contact and follow up with insurance carriers on denials
Answer/respond to correspondence related to patient accounts
Posting of charges, payments, adjustments and related activities in EHR.
Coordinates with providers, when necessary, on incomplete information to assure proper account and claim adjudication
Answer phones, take messages and return calls
Work well individually or in a team environment accomplishing set goals
Ability to maintain confidentiality
Performs other related duties as assigned