Revenue Cycle Specialist Front-End

Southcoast Health SystemFall River, MA
Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. This position is located at Charlton Memorial Hospital in Fall River, MA, and operates on a Per Diem basis with evening/night shifts and weekend/holiday rotation.

Requirements

  • High school diploma or equivalent.
  • Demonstrated excellent communication & interpersonal skills.
  • Strong computer skills including medical based programs.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

  • Associate's Degree preferred.
  • Medical Terminology Certificate preferred.
  • Proficiency with Word, Excel, and other software programs.
  • Over three years related health care experience including working with third party payers.
  • CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.

Responsibilities

  • Handles patient registration, insurance verification, pre-registration, and point of service collections.
  • Ensures accurate patient data and educates patients on financial responsibilities.
  • Provides financial counseling referrals, Medicare compliance (IM and MOON forms), valuables management, and morgue coordination.
  • Engages in customer service, regulatory compliance, and collaboration with clinical and revenue cycle teams.
  • Provides on-site coverage at public arrival desks and the Emergency Department.

Benefits

  • Competitive pay
  • Comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training
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