Revenue Cycle Specialist Front-End
About The Position
Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare close to home. This position is located at St. Luke's Hospital in New Bedford, MA, and offers a $1,000 new hire sign-on bonus. The role involves patient registration, insurance verification, pre-registration, and point-of-service collections, ensuring accurate patient data and educating patients on financial responsibilities. It also includes financial counseling referrals, Medicare compliance, valuables management, and morgue coordination, requiring on-site coverage at public arrival desks and the Emergency Department.
Requirements
- Equal to completion of four years of high school plus additional courses or training required.
- Demonstrated excellent communication & interpersonal skills.
- Strong computer skills including medical based programs.
- Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Nice To Haves
- Associate's Degree preferred.
- Medical Terminology Certificate preferred.
- Proficiency with Word, Excel, and other software programs preferred.
- Over three years related health care experience including working with third party payers preferred.
- CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.
Responsibilities
- Handles patient registration, insurance verification, pre-registration, and point of service collections.
- Ensures accurate patient data.
- Educates patients on financial responsibilities.
- Provides financial counseling referrals.
- Manages Medicare compliance (IM and MOON forms).
- Handles valuables management and morgue coordination.
- Provides customer service.
- Ensures regulatory compliance.
- Collaborates with clinical and revenue cycle teams.
- Provides on-site coverage at public arrival desks and the Emergency Department.
Benefits
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
