Revenue Cycle Specialist - Claims Follow Up

Guardian Dentistry Partners•Miami, FL
•$35,000 - $50,000•Remote

About The Position

We are looking for a dynamic, experienced Revenue Cycle Specialist to join our fast-growing dental partnership network (“DPN”)! At Guardian Dentistry Partners, we support a network of 200+ thriving practices across 15.5 states (shoutout, D.C.!). We’re also proud to have been named in the Inc. 5000 list of America’s fastest-growing private companies for the fourth consecutive year, ranking No. 2,915 overall and No. 14 among dental companies nationwide. Our culture is rooted in integrity, collaboration, and purpose, and we believe our success comes from the strength of our partnerships and the people behind them. We bring together passionate, purpose-driven dental entrepreneurs who share a commitment to exceptional care while celebrating the unique qualities that make each partner and practice special.

Requirements

  • General understanding of dental revenue cycle management functions, with a strong focus on insurance claims follow-up and denials
  • Minimum of 3-5 years’ experience in a revenue cycle specialist and/or similar experience
  • Minimum of 5 years in dental insurance & billing and/or similar experience
  • Familiarity with various practice management software, like Denticon, Dentrix, Eaglesoft, OpenDental, Practiceworks, PlanetDDS, Curve, etc.
  • Demonstrate team and inter-departmental collaboration
  • Demonstrate strong time management abilities
  • Detail-oriented, with strong research and analysis skills
  • High level of proficiency in written and oral communications
  • Thrive in a fast-paced environment, including flexibility in priorities and scheduling
  • Adaptability – responding quickly to changes and adjusting initiatives and priorities accordingly
  • Solid organization skills, with the ability to track and weigh multiple priorities at once to ensure more efficient and effective time management
  • Advanced computer skills, including Microsoft Outlook, Word, Excel, and PowerPoint

Responsibilities

  • Work assigned outstanding insurance claims for follow-up resolution and cleaning up of aging balances for one or more dental offices at a time
  • Perform proper insurance claims submission with payers to ensure timely processing of claims and maximized insurance payments
  • Identify areas of opportunity and prepare solutions to improve RCM KPI’s, including collections %, AR days, % of aging past-due
  • Execute projects on time according to project deadlines, effectively communicating progress and trends
  • Interact with individuals at all levels of the company as well as external vendors
  • Contribute to overall company programs and projects, communication cascade and process improvement
  • Handle confidential business matters
  • Recommend work process improvements
  • Anticipate needs of senior leadership and respond proactively to those needs
  • Work independently or on a team for special assignments

Benefits

  • Competitive health, dental, vision, long-term and short-term disability, and life insurance plans
  • Participation in a 401 (k) plan with company match
  • Remote workforce model & flexible schedule
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