Revenue Cycle Project Specialist

OSF HealthCare • Peoria, IL

13d • Hybrid

About The Position

The Revenue Cycle Project Specialist provides functional project support, collects and analyzes data and prepares project materials. Participates in and assists with project implementations including training. Works directly with the Director of Integration and Operational Excellence as a conduit between Community Connect customers and OSF and serves as the expert in each defined area. Provides support by tracking milestones and completion of tasks and follow up. Tracks meaningful project metrics and key performance indicators related to community connect integrations, as well as other revenue cycle projects. Assists with the interpretation of metrics and reporting, and regular communication with departments and external stakeholders on both operational and technical improvement areas. The position requires a high level of customer service skills to establish and enhance positive relationships with Community Connect clients, Revenue Cycle Operations, IT, Finance, and other stakeholder departments.

Requirements

• Associate's Degree in business, healthcare administration or equivalent
• 3+ years of Epic experience in the Resolute Application
• 4 years experience in Revenue Cycle operations in a healthcare setting with a concentration in one of the following areas: Patient access, HIM operations, CDM, Coding, Billing
• CRCR (Certified Revenue Cycle Representative) required within year of hire
• Excellent interpersonal and communication skills
• Solid computer skills, including proficiency with Microsoft software
• Strong analytical and problem-solving skills, with the ability to be detail oriented
• Excellent ability to understand and interpret statistical reports and perform quantitative analysis
• Advanced skills in problem solving in a variety of settings and translation of data into actionable steps
• Strong understanding of overall processes of revenue cycle operations and the ability to provide insight and knowledge on an analytical level of these processes
• Understanding and knowledge of Epic and how to maneuver around easily to not only show demonstrations to clients, but also analyze issues and aid in correction of issues

Nice To Haves

• Bachelor’s Degree in Healthcare, Accounting, Business Administration, or related field
• Project management experience

Responsibilities

• Provides functional project support
• Collects and analyzes data
• Prepares project materials
• Participates in and assists with project implementations including training
• Works directly with the Director of Integration and Operational Excellence as a conduit between Community Connect customers and OSF
• Serves as the expert in each defined area
• Provides support by tracking milestones and completion of tasks and follow up
• Tracks meaningful project metrics and key performance indicators related to community connect integrations, as well as other revenue cycle projects
• Assists with the interpretation of metrics and reporting
• Regular communication with departments and external stakeholders on both operational and technical improvement areas
• Establishes and enhances positive relationships with Community Connect clients, Revenue Cycle Operations, IT, Finance, and other stakeholder departments
• Ability to travel throughout OSF Healthcare and community connect facilities

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits, compensation, recognition and well-being offerings
• Focus on the whole person and engage with their current stage of life and career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree