About The Position

This position is responsible for managing patient registrations in Acute Revenue Cycle Patient Access Departments. As the first point of contact for most Centra patients, this position provides key customer and financial services. This position provides services for pre-registration, registration, upfront collections/payment plans, medical necessity checking and financial counseling, referring those patients to appropriate sources for follow up as needed.

Requirements

  • Experience in managing patient registrations.
  • Customer service skills.
  • Financial services skills.
  • Pre-registration experience.
  • Registration experience.
  • Upfront collections/payment plan experience.
  • Medical necessity checking experience.
  • Financial counseling experience.

Responsibilities

  • Managing patient registrations in Acute Revenue Cycle Patient Access Departments.
  • Providing key customer and financial services as the first point of contact for most Centra patients.
  • Performing pre-registration, registration, upfront collections/payment plans, medical necessity checking, and financial counseling.
  • Referring patients to appropriate sources for follow-up as needed.
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