Revenue Cycle Orientation & Technical Onboarding Specialist

CentraCare•Saint Cloud, MN

5d•$49,421 - $74,131•Hybrid

About The Position

We are looking for a dedicated and detail-oriented Revenue Cycle Orientation & Technical Onboarding Specialist to join our team at CentraCare! In this role, you will: collaborate closely with various Revenue Cycle leaders, subject matter experts, and system-wide stakeholders to perform needs analyses and design curricula; develop learning deliverables (synchronous, asynchronous, live and virtual); address logistical needs of training system-wide; facilitate in both direct instruction and train-the-trainer programs; and utilize methods to evaluate program success. Your exceptional communication skills will be vital in: conveying our company's culture, policies, and procedures to new employees; developing and delivering technical training tailored to various roles and departments within Revenue Cycle; and ensuring alignment with organizational goals for process improvement and standardization. Primary functions include development, oversight, delivery, and evaluation of Revenue Cycle orientation and six-month comprehensive technical onboarding programs to ensure successful achievement of both standardized and site-based Core Competencies.

Requirements

Bachelor's Degree Education, Human Resources, Organizational Development, or a related field.
2 years experience in onboarding, training, or human resources, preferably in a corporate environment.
Experience in curriculum design or instructional design.
Knowledge of adult learning principles and training techniques.
Familiarity with employee engagement strategies and retention programs.
Strong interpersonal, communication, and presentation skills.
Ability to design and deliver engaging training content and programs.
Excellent organizational skills and attention to detail.

Nice To Haves

Proficiency in using Learning Management Systems (LMS) and other training tools is a plus.

Responsibilities

Collaborate closely with various Revenue Cycle leaders, subject matter experts, and system-wide stakeholders to perform needs analyses and design curricula.
Develop learning deliverables (synchronous, asynchronous, live and virtual).
Address logistical needs of training system-wide.
Facilitate in both direct instruction and train-the-trainer programs.
Utilize methods to evaluate program success.
Convey company's culture, policies, and procedures to new employees.
Develop and deliver technical training tailored to various roles and departments within Revenue Cycle.
Ensure alignment with organizational goals for process improvement and standardization.
Development, oversight, delivery, and evaluation of Revenue Cycle orientation and six-month comprehensive technical onboarding programs to ensure successful achievement of both standardized and site-based Core Competencies.