Revenue Cycle Manager
Sisters of Mercy Urgent Care DBA Mercy Urgent Care•Asheville, NC
•$80,000 - $95,000•Onsite
About The Position
Mercy Urgent Care is seeking an experienced Revenue Cycle Manager for their location in Asheville, North Carolina. This role is responsible for leading billing, coding, and credentialing operations across multiple sites. The manager will oversee revenue cycle performance, focusing on accounts receivable, denial reduction, and ensuring compliant and efficient billing practices. Reporting to the VP of Finance & IT, this leadership position is crucial for driving operational and financial success.
Requirements
- 5+ years of healthcare revenue cycle experience
- 2+ years in a leadership role
- Experience managing billing teams in a multi-site ambulatory or urgent care setting
- Strong knowledge of AR management, denials, and payer requirements
- Demonstrated success improving revenue cycle performance
Nice To Haves
- Experience with athenaOne (preferred) or similar systems
- CRCP, CPB, or CRCR certification preferred
Responsibilities
- Lead and develop revenue cycle staff, including billing and coding/credentialing functions
- Oversee claims processing, payment posting, AR follow-up, denial management, and patient billing
- Monitor KPIs (AR days, denial rates, collections) and implement strategic improvements
- Manage denial and appeals processes, including root cause analysis
- Ensure consistent use and optimization of EHR workflows
- Serve as primary contact for payer issues and support reimbursement optimization
- Ensure compliance with CMS, HIPAA, and payer requirements
- Partner with Finance on reporting, AR reconciliation, and performance analysis
Benefits
- Medical, dental, and vision insurance
- Options for Health Savings Account (HSA) and Direct Primary Care
- Life and accidental insurance
- Short and long-term disability
- Employee Assistance Program
- 403(b) retirement plan with up to 4% employer match (after one year of service)
- Access to financial planning
- Paid time off
- Paid parental leave
- Adoption assistance
- Tuition reimbursement
- Loan repayment program eligibility (PSLF)
- Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
