Revenue Cycle Manager – Medical Billing & Coding

Invested Health Center • Orlando, FL

1d • Onsite

About The Position

Invested Health Center is seeking an experienced, hands-on Revenue Cycle Manager to oversee and improve medical billing, coding, reimbursement, and collections. The organization currently partners with athenahealth for billing and coding services. The manager will oversee outsourced revenue cycle operations, investigate billing issues, improve reimbursement, and ensure claims are accurately processed and followed through to resolution. Reporting directly to the Managing Director, the role works closely with executive leadership, providers, and administrative staff to strengthen revenue cycle performance, improve workflows, and develop future internal revenue cycle operations.

The position is full-time and 100% on-site at 3162 Conway Road, Orlando, Florida. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The organization describes the opportunity as a chance to make a meaningful impact in a growing healthcare organization, work directly with leadership, help shape revenue cycle operations, and support continued expansion.

Requirements

• At least 5 years of experience in medical billing, coding, revenue cycle management, or related healthcare operations.
• Strong knowledge of outpatient fee-for-service billing, ICD-10-CM, CPT, HCPCS, medical necessity, and insurance reimbursement.
• Hands-on experience with claim denials, appeals, accounts receivable, and revenue recovery.
• Experience working with Medicare, Medicaid, and commercial insurance payers.
• Experience leading revenue cycle improvement initiatives, coordinating cross-functional projects, or developing operational workflows.
• Strong analytical skills, including proficiency with Microsoft Excel and revenue cycle reporting.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to work independently, take initiative, and manage issues through resolution.
• Ability to work on-site in Orlando, Florida, Monday through Friday, 9:00 a.m. to 5:30 p.m.

Nice To Haves

• CPC, CPB, CCS, CRC, or comparable professional certification.
• Experience with athenaOne or athenahealth Revenue Cycle Management.
• Experience overseeing outsourced billing services.
• Background in primary care or outpatient medical practices.
• Experience developing or expanding internal revenue cycle operations, including workflows, systems, reporting, and staff training.
• Experience supervising or mentoring billing and coding staff.
• Bilingual English/Spanish proficiency.

Responsibilities

• Monitor billing operations, claims processing, accounts receivable, collections, reimbursement accuracy, and the outsourced billing partner’s performance.
• Investigate denied, rejected, underpaid, and outstanding claims; coordinate appeals and corrective actions; and ensure timely resolution.
• Audit coding accuracy, identify documentation deficiencies, and collaborate with providers to improve compliance and charge capture.
• Identify missed charges, preventable write-offs, reimbursement discrepancies, and opportunities to improve collections.
• Develop dashboards, track revenue cycle KPIs, analyze performance trends, and provide actionable recommendations to leadership.
• Develop efficient workflows, strengthen internal controls, and implement improvements that reduce errors and prevent recurring denials.
• Work with providers and administrative teams to improve documentation, resolve billing concerns, and support a better patient experience.
• Help build and expand internal revenue cycle capabilities, including workflow development, technology implementation, staff training, and future team leadership.

Benefits

• Comprehensive PPO medical insurance with generous employer contributions.
• Optional dental and vision coverage.
• Generous paid time off (PTO) and paid holidays.
• Professional development and approved continuing education opportunities.
• Opportunities for career advancement as the organization grows.
• Employment with a nonprofit organization eligible for Public Service Loan Forgiveness (PSLF), subject to program requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed