Revenue Cycle Manager- $5k Sign On bonus available

Surgery Partners Careers•Wichita, KS

About The Position

An exempt management position responsible for all aspects of the hospital’s revenue cycle. The manager provides leadership and support to achieve department goals and objectives, overseeing billing and claims follow-up, collections, revenue integrity, accounts receivable, and related activities. The role serves as a subject matter expert on contemporary revenue cycle practices, workflow, team integration, and achieving executive goals. The manager plans, develops, coordinates, and monitors revenue cycle functions; establishes departmental policies and procedures; coordinates staffing schedules and assignments; provides employee education and training; and oversees personnel evaluation and counseling. The role assists with patient billing questions and accounts receivable activities, oversees payment posting and daily deposit logs, coordinates correspondence with external parties, and supervises reports and analyses. The manager also monitors billing requirements and regulatory changes, ensures accurate and timely billing and HIPAA compliance, and keeps hospital leadership informed as appropriate. The position works in a temperature-controlled environment. It involves sitting approximately 90% of the day and walking and/or standing approximately 10% of the day. The employee must be able to lift up to 20 pounds and is also expected to lift 25 pounds several times during a shift using proper technique. Bending, stooping, and reaching overhead each occur less than 10% of the day. The role requires fluent English, cognitive skills for math, reading, and filing, vision across near, mid-range, and far distances, and hearing across low, medium, and high pitches. Strong communication skills are needed to work with employees, patients, families, and physicians.

Requirements

  • Hospital experience is required.
  • Knowledge of hospital billing (UB) and professional billing (1500) is required.
  • Experience with Medicare, Medicaid, Blue Cross, managed care, and commercial insurance billing is required.
  • Ability to read, write, and speak English fluently.
  • Cognitive skills for math, reading, and filing are required.
  • Communication skills to work effectively with employees, patients, families, and physicians are required.
  • Ability to meet the stated physical requirements, including lifting up to 20 pounds and lifting 25 pounds several times during a shift using proper lifting technique.

Nice To Haves

  • Bachelor’s degree in business preferred.
  • Knowledge of ICD-10 and CPT coding preferred.
  • Knowledge of medical terminology preferred.
  • Two to five years of management experience preferred.

Responsibilities

  • Plan, develop, and coordinate revenue cycle functions to attain goals and meet accrediting-agency standards.
  • Manage, supervise, and monitor revenue cycle functions professionally.
  • Develop and implement departmental policies and procedures, ensure compliance with established standards, and serve as the primary liaison with facility personnel regarding directives.
  • Coordinate schedules, task assignments, and allocation of staff hours to fulfill departmental commitments.
  • Conduct meetings with subordinates to communicate policies and hospital and compliance standards.
  • Provide education and in-service training to improve operational efficiency and personnel effectiveness.
  • Assist with patient billing questions and complaints.
  • Assist with accounts receivable activities, including approving cash quotes and reviewing, approving, or denying write-off requests.
  • Maintain and oversee payment posting and the daily deposit log.
  • Evaluate and counsel revenue cycle personnel, including front desk receptionists, registration staff, billers, and customer service representatives.
  • Maintain confidentiality of patient and hospital business information.
  • Develop and maintain effective working relationships with patients, families, visitors, and hospital employees.
  • Document accurately, precisely, and concisely in all records.
  • Participate in performance improvement activities for the continuous improvement of patient care and facility business.
  • Direct personnel actions, including hiring, merit recommendations, promotions, vacation schedules, performance appraisals, transfers, and dismissals.
  • Coordinate correspondence with outside agencies, insurance companies, attorneys, and authorized requesting parties.
  • Supervise preparation of reports and analyses.
  • Ensure compliance with hospital HIPAA Privacy Regulations.
  • Monitor Medicare, Medicaid, and other billing requirements and notify facility management of changes affecting the facility.
  • Ensure compliance with billing regulations and maintain accurate and timely billing.
  • Conduct staff meetings and provide guidance and feedback to strengthen the revenue cycle team.
  • Perform other duties as assigned and support the hospital’s mission, core values, and policies.
  • Keep the CEO, CFO, and Management Committee apprised of situations as appropriate.

Benefits

  • $5,000 sign-on bonus available
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