Revenue Cycle Director

Access: Supports for Living•Middletown, NY

16h•$81,000 - $85,000•Onsite

About The Position

Do Work That Matters. In a Culture That Means It. Be part of a team that values connection, accountability, and real impact. Why Access? Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is: Clear about expectations, Supportive and accountable, Focused on outcomes that matter to people. And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same.

Requirements

5 years of experience in healthcare revenue cycle management and/or medical billing processes including knowledge of ICD-10, CPT, and HCPCS codes required
5 years of progressive related supervisory experience required
Experience with Electronic Health Record (EHR) systems Medical Billing Clearinghouses
Applicants will possess intermediate computer skills with demonstrated strengths in Excel and database software
Applicants must have strong problem solving and analytical skills
Applicants must be able to lead and work effectively in a team environment and independently when necessary
In-depth knowledge of Medicare, Medicaid, Medicaid Managed Care, and Commercial Insurance billing processes particularly for NYS behavioral health services

Responsibilities

Responsible for oversight of billing team of up to 8 staff
Supervisory position in charge of maintaining billing systems, insurance verification/authorization management, directing billing, and collections
Clear understanding and working knowledge of claims processing, payer denials and appeals processes
Preparation of recurring and adjusting journal entries within areas of responsibility.
Completes financial analysis for audits and performs monthly and year-end receivables and income analysis to ensure revenue is maximized, advising on corrective actions and implementation plans.
Monitors and evaluates work productivity standards including identified Key Performance Indicators of billing team and individual staff for total revenue, collection rates, days receivables outstanding, and claim denials; supervise, coach and take necessary action to facilitate achievement of performance targets
Proactively reviews payer-aging reports and establishes achievable goals for accounts receivable reduction and/or cash acceleration. Notifies leaders of potential systemic issues and high risk/high exposure situations. Recommends and implements solutions for resolving aging receivables
Understands and can effectively back-up any position within the Billing Finance unit for which they supervise. Develops cross-training plans for staff to accommodate times of vacancy/absence
Maintains billing and accounts receivable guidelines by writing and updating policies and procedures including recommends changes to departmental procedures, and workflow to promote process improvements.
Compiles and distributes to leaders’ analytical reports weekly, biweekly, and monthly on productivity, billing, collections, denials, and write-offs for monitoring operations and updating financial systems
Complies with federal, state, and local legal requirements by understanding existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Possess intermediate computer skills, which include knowledge of word processor, spreadsheet, and database software and file maintenance. Responsible to create and design useful spreadsheets & databases independently and utilizes skills to assist and train others.
Write formal staff evaluations, provide feedback to the staff, and offer mentoring opportunities to allow staff to grow and achieve agency outcomes.
Responsible for communicating effectively with staff and leaders on a consistent basis