Clerk

AHS Vista•Waukegan, IL

5d•Onsite

About The Position

Under the direction of the Director of Revenue Cycle (or designee), the Revenue Cycle Clerk provides clerical and administrative support to the Business Office team. This role supports billing operations, document management, and general office functions to ensure timely and accurate processing of patient financial information.

Requirements

High school diploma or equivalent required
Minimum of one (1) year of general office or clerical experience required
Strong attention to detail and organizational skills
Ability to manage multiple tasks and meet deadlines
Basic computer proficiency and data entry skills
Effective communication and customer service skills

Nice To Haves

None required

Responsibilities

Print and submit paper claims and supporting medical records to payors via U.S. Mail, as needed
Ensure all required documentation is attached to claims for insurance processing
Document all billing-related activity in the patient account system for tracking purposes
Provide patient insurance information to external physician offices upon request
Assist with special billing projects and regulatory initiatives
Retrieve Remittance Advice (RA) and Explanation of Benefits (EOB) to support secondary billing
Compile supporting documentation for audits and special projects
Open, sort, and prioritize incoming mail
Scan and upload correspondence into patient accounts
Distribute original documents to appropriate internal stakeholders
Answer incoming calls and assist callers within scope of role
Provide clerical support to all Business Office team members
Perform additional duties as assigned consistent with skills and abilities