Revenue Cycle Associate, Charge Entry

Brook • Boston, MA

8d • Hybrid

About The Position

The Revenue Cycle Associate, Charge Entry is the accuracy engine at the front of Brook’s billing process. The role enters charges, demographics, and insurance details cleanly and on time, so claims can go out right the first time — the foundation everything downstream in the revenue cycle depends on. Working within the Revenue Cycle team, the Associate handles high-volume, detail-sensitive data entry against daily deadlines, flags anything that looks wrong, keeps documentation tidy and audit-ready, and handles protected health information with care and discretion. The role suits a highly detail-oriented, dependable person who takes pride in precision and consistent, on-time work in a healthcare revenue-cycle environment.

Requirements

• Strong attention to detail and a track record of accuracy in high-volume data entry.
• Comfortable meeting daily deadlines in a fast-paced environment.
• Basic understanding of healthcare billing and claims — or the eagerness to learn it quickly.
• Understanding of HIPAA and the confidential handling of protected health information (PHI); treats patient data with discretion.
• Proficiency entering data in EMR/EHR or billing systems, and with Excel or Google Sheets.
• Dependable, organized, and accountable, with clear written communication.
• Service-oriented and collaborative — comfortable flagging issues and asking questions.
• Comfortable in an AI-enabled environment — uses AI tools to work faster and double-check accuracy.
• High school diploma or equivalent required.

Nice To Haves

• 1+ year of data entry, charge entry, or billing support (healthcare a plus).
• Exposure to EMR/EHR systems (Epic, Cerner) or medical billing.

Responsibilities

• Enters charges, procedure and diagnosis codes, patient demographics, and insurance details accurately and on time.
• Prepares clean claim data so claims can be submitted right the first time, minimizing rework and delays.
• Keeps pace with high daily volumes without sacrificing accuracy.
• Reviews entries against source documents to catch and correct errors before claims move downstream.
• Flags missing, inconsistent, or unusual information to the Revenue Cycle Specialist or Manager.
• Maintains accurate, audit-ready records of what was entered and when.
• Handles protected health information (PHI) in strict accordance with HIPAA and Brook’s privacy and security policies.
• Supports the broader Revenue Cycle team on charge-entry backlogs and time-sensitive batches.
• Follows established workflows and helps spot recurring issues or bottlenecks in the entry process.
• Learns Brook’s systems and billing fundamentals, building toward broader revenue-cycle responsibility.

Benefits

• Medical, dental, and vision — Brook pays 100% of premiums for you and your children and 50% for a spouse or domestic partner, plus a Brook-funded HSA contribution (prorated by hire date) and a medical concierge.
• Mental health at no cost through Spring Health, plus flexible PTO, dedicated sick time, and a generous holiday schedule.
• Employer-paid life, AD&D, and short- and long-term disability; 401(k) with company match; and an emergency-savings match.
• Employee referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED