Revenue Cycle and Health Information Manager

Des Moines UniversityDes Moines, IA
Hybrid

About The Position

We’re looking for a highly accountable, hands-on Revenue Cycle & Health Information Manager who’s ready to take full ownership of both the financial and health information performance of our growing multi-specialty clinic. This isn’t a “keep things running” role—this is a build, fix, and elevate opportunity. In this role, you’ll step in as a strategic operator, diving deep into our current revenue cycle to uncover gaps, identify root causes of revenue leakage, and implement systems that deliver measurable improvement. You’ll have the autonomy and responsibility to redesign workflows, strengthen processes, and drive meaningful gains in cash flow, accounts receivable, and collections. We need someone who combines analytical rigor with operational grit—a leader who isn’t afraid to roll up their sleeves, hold teams accountable, and create transparent reporting that gives leadership real-time insight into performance. If you’re energized by solving complex problems, building structure where it’s needed, and making a direct, visible impact on organizational success—we want to talk to you.

Requirements

  • Five or more years of healthcare revenue cycle management experience
  • Experience in a multispecialty or complex physician practice
  • Demonstrated success improving AR, collections, and denial metrics
  • Strong payer contracting and reimbursement knowledge
  • Experience supervising billing teams
  • Deep knowledge of CPT, ICD-10, and payer guidelines
  • Strong analytical and reporting skills
  • Experience with EMR and practice management systems

Nice To Haves

  • CPC, CPB, CRCR, or similar certification
  • Bachelor’s degree in Healthcare Administration, Business, or related field

Responsibilities

  • Complete a full revenue cycle assessment within 60 days, identifying root causes of revenue leakage and performance gaps.
  • Reduce >90-day AR, increase clean claim rate (≥95%), lower denial rates below benchmarks, and achieve ≥95% net collection rate.
  • Build and maintain standardized dashboards and reporting that provide real-time visibility into key financial and operational metrics.
  • Establish SOPs, streamline workflows, improve EMR/practice system performance, and eliminate inefficiencies across the revenue cycle.
  • Oversee end-to-end revenue cycle operations, manage and develop staff, enforce performance standards, and ensure strong HIM and compliance practices.

Benefits

  • Generous employer contribution toward the medical plan
  • 10% retirement match
  • Flexible work arrangements
  • Community service time
  • Tuition assistance
  • Professional development funding
  • Access to wellness facilities with programs that promote a well-balanced lifestyle
  • Paid time off
  • Free use of wellness facilities
  • Employee engagement and recognition programs
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