Revenue Cycle Analyst - Patient Access

UHS•Tredyffrin Township, PA

20h

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com The Corporate Business Office is seeking a dynamic and talented Revenue Cycle Analyst – Patient Access. As a Revenue Cycle Analyst, you’ll be responsible for assessing current revenue cycle processes and workflows; identifying areas for efficiency and effectiveness enhancements, collaborating with teams (e.g., registration, billing, charging, coding, collections, and denials management) to streamline processes, reduce and recover denials, and optimize cash flow; and analyzing and monitoring revenue cycle metrics to identify trends, variances, and opportunities for improvement. Revenue Cycle Analysts perform a broad range of Revenue Cycle support functions including system maintenance, data analysis, report creation, and process improvement activities with oversight from other team members and management. Revenue Cycle Analysts supporting Patient Access functions are responsible for enhancing patient access processes within the UHS Acute Care Division by ensuring efficient, accurate, and patient-focused service through data analysis, system troubleshooting, and process improvement within scheduling, pre-registration, registration, insurance verification, and financial counseling. Patient Access Analysts collaborate with Central Business Offices, facilities, and vendors to optimize workflows, oversee upgrades and implementation of new and existing technology systems, document internal workflows, and provide education to maximize resource management.

Requirements

A Revenue Cycle Analyst should have 3-5 years of experience and a relevant college degree in business, finance, healthcare administration, health information management, or similar.
An Analyst should possess a basic knowledge of healthcare finance or revenue cycle operations, including an understanding of registration, charging, billing, collections, and denials management processes.
A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.
Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements.
Travel Requirements: Up to 15% domestic travel dependent on business need

Responsibilities

Works with patient access vendors, particularly Experian and Oracle, on new product implementation and existing product improvement, system administrative support functions, and reporting development and distribution
Evaluates eligibility vendor results and provides management regular updates on vendor performance
Discusses and troubleshoots user issues with facility patient access staff
Participates in testing and go-live events, both virtual and onsite, to implement new features or updates in patient access systems
Assists in development and execution of facility training and education