Revenue Audit Assistant Manager

River City Casino & Hotel • St. Louis, MO

3d • Onsite

About The Position

Responsible for supervising staff and the overall daily management of the Revenue Audit department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. Monitors compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws. Assists in development and implementation of procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed. Completes journal entries, reconcile balance sheet accounts, and produce various revenue reports and statistical analysis. Creates financial spreadsheets and updates information on a regular basis. Creates standard operating procedures and makes improvements for suggestions as needed. Provides professional representation at internal and external meetings and events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Maintains strict confidentiality in all departmental and company matters.

Requirements

• Must be at least 21 years of age.
• Associate’s Degree (A.A. in related field; 2-3 years of experience or equivalent combination of education and experience.
• Advanced computer knowledge including: MS Office, CMS, SMS and Accounting software.
• Ability to respond to common inquiries or complaints from guests and regulatory agencies.
• Ability to present information and respond to questions from groups of managers, employees and guests.
• Ability to read, analyze, and interpret business periodicals, technical procedures, and governmental regulations.
• Ability to read, analyze, and interpret various metrics, financial reports, and legal documents.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Regularly required to stand and use hands to finger, handle, or feel objects, or controls.
• Frequently required to reach with hands and arms and talk or hear.
• Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

• Supervising staff and the overall daily management of the Revenue Audit department.
• Supporting, administering and managing operational goals and monitoring achievements of performance and profit objectives.
• Creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Monitoring compliance of revenue activities on the property via the exception process to ensure that all relative documentation is completed in compliance with all applicable laws.
• Assisting in development and implementation of procedural policies for audits, make corrections or revisions as needed, and cooperate with internal and external auditors as needed.
• Completing journal entries, reconciling balance sheet accounts, and producing various revenue reports and statistical analysis.
• Creating financial spreadsheets and updating information on a regular basis.
• Creating standard operating procedures and making improvements for suggestions as needed.
• Providing professional representation at internal and external meetings and events.
• Enthusiastically supporting, actively promoting, and demonstrating superior customer service in accordance with department and company standards and programs.
• Ensuring customer service standards are followed by all team members and addressing issues as they arise.
• Ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintaining strict confidentiality in all departmental and company matters.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluating team members within department and delivering constructive feedback to employees in regards to performance.
• Providing recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Managing work procedures and expediting workflow.
• Providing recommendation for employee performance (disciplining, coaching, and counseling).

Benefits

• Wellness programs designed to support our team members' financial, physical, and mental well-being.
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree